Dispatchers, Except Police, Fire, and Ambulance

Overview Full-Time Tues, Wed, Thurs 10:00am-10:30pm Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses nine acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With more than 16,000 team members, 3,700 affiliated providers and over 1,100 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary The Transport Dispatcher is the main point of contact for the Network Central Transport departments. Regulates and maintains the Transport board on EPIC for hospital and outbuilding areas. Determine and alter run prioritization depending on the urgency of the patient. Explains and teaches transport logic. Relays location and delay of transporters to departments. Ensures runs have been addressed in an efficient manner, relating to the current department standard and patient appointments. Ensure that all customer service standards and quality standards are met for communication with patients and staff. Serves as a liaison between Transport and hospital departments. Operates a central computerized dispatching system (EPIC) following established protocols. Immediately reports issues to the associated hospital departments. Can bypass EPIC and assign specific runs. Follows established guidelines system monitoring, pre-assignment, and prioritization of transport runs. Receives transportation requests by EPIC and telephone. Monitors status of transportation routes, verifies locations, evaluates and codes delays. Maintains close communications with the Central Transport supervisors and manager. Immediately reports any concerns, breaches of protocol and/or access control issues appropriately. Qualifications Education High School Diploma or GED Required Experience 1 year work experience in customer service Required Licenses and Certifications Clinical Other\BCLS - Basic Life Support BLS Training Course C Upon Hire Required

**Overview**

ABM is hiring for Airline Dispatcher in our Sky Harbor Airport! The Airline Dispatcher receives wheelchair assistance requests from clients and customers and assigns individuals and teams to respond to those requests.

Pay: $15.00 / Hourly

Schedule: PT Friday/ Saturday 2:30pm- 11:00pm

**Benefit Information:**

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | Front Line Team Members | (Programa de Beneficios de ABM)

**Basic Qualifications:**

• Must be 18 years of age or older

• No high school diploma, GED or college degree required.

**Preferred Qualifications:**

• One (1) year of prior multi-line reception experience or dispatching experience preferred

**Responsibilities:**

• Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

• Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

• Ensure timely and efficient movement of resources according to work orders and/or resource schedules

• Oversee all communications within specifically assigned area(s)

• Receive or prepare work orders and work schedules

• Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information

• Recognize and mitigate a variety of issues encountered within the department and other work environments

• Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources

• Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;

• Compile statistics and reports on work progress.

• Monitor daily services and provide updates and reports

• Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply

Military Occupational Specialty Code: 51R, 6370, 1141

Same Posting Description for Internal and External Candidates

REQNUMBER: 99446

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**Description**

Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

**Job Title:** Dispatcher I

**Principal Duties and Responsibilities**

+ Take client service calls and open jobs as needed following all proper procedures.

+ Check all work orders for proper addressing, labor hours charged, all numbers, dates, et., before work orders are given to billing.

+ Schedule the calls along with all previously scheduled work.

+ Dispatch techs on previously scheduled maintenance and service calls.

+ Verify times and job status (complete, open). Create job number and job file. Dispatch both emergency and scheduled work.

+ Order filters for monthly maintenance as needed for technician/driver pick up.

+ Research as needed on whether a job is a warranty call or not. This may involve the Project Manager or accounting’s assistance in pulling invoices. Research may include checking on vendor invoices and relevant service ticket information.

+ Keep necessary job logs and file paperwork in conjunction with the Purchasing Agent.

+ Assist new technicians in employment policies and procedures as they relate to dispatch.

+ Assist other dispatchers by handling phone/radio overflow when necessary. Cover during lunch time and sick and/or vacation leave.

+ In the event of a technician’s injury or accident, have employee notify Human Resources immediately and re-schedule workflow as needed.

+ Take problem/complaint calls and handle appropriately or direct to Branch Manager.

+ Take calls for billing/invoice questions and direct to proper personnel.

+ When necessary, advise sales department of major clients’ service calls.

+ Timesheets: Route completed original timecard to HR/Payroll clerk with work order numbers and prevailing wage rates (if applicable).

+ Enter tech’s time into Coins.

+ Enter materials, truck charges, recommended repairs, and the work summary from the work ticket. Research material costs, if necessary.

+ Complete service work order and print the “pre-invoice” for Branch Manager’s review.

+ Keep tracking sheet for date of requests and receipt of reports.

+ Maintain certified payroll report files for each job.

**Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.)

+ High School Diploma or equivalent a plus.

+ Previous HVAC industry experience a plus

+ 1+ years customer service background required

+ General computer skills including Microsoft Word and Excel

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

**Notice to prospective employees:** There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

\#Mesa

\#LI-mesa

\#LI-hvacjobs

\#LI-Onsite

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

**Job Summary**

Responsible for establishing and maintaining performance and productivity metrics and cost management processes for delivery services to customers and fleet management. Ensure the team achieves milestones that meet business satisfaction objectives as well as internal and external service level agreements.

**Major Tasks, Responsibilities, and Key Accountabilities**

+ Eliminates inter-branch freight expenses by utilizing truck space in tandem with loop trucks to drive down less-than-truckload (LTL) and small package freight costs while improving lead times. Manages inbound freight expenses from manufacturers by back-hauling vendor purchase orders.

+ Improves delivery services to customers by minimizing fleet expenses, increasing revenue per vehicle, reducing the distance traveled per vehicle, and lowering the amount of labor, fuel and toll expenses incurred by the business.

+ Manages order queue for routing based off customer orders. Reviews Department of Transportation (DOT) weight and Hazmat requirements for each vehicle during the routing process.

+ Utilizes Descartes and Geotab platforms to support delivery of a true command vehicle operation by uniting optimized route planning, dispatching, GPS tracking, mobile applications, and fleet/drivers.

+ Creates plans to ensure all deliveries are made timely and according to service level agreements. Analyzes truck delivery tickets by considering delivery address, inventory, time sensitivity, and offload requests to assign the tickets to the appropriate branches.

+ Captures and analyzes inventory in each branch to determine appropriate location of product for proper distribution channels.

+ Coordinates with branches on vehicle maintenance and current lease agreements.

+ Communicates with supervisors on driver/vehicle credentials to schedule delivery appointments with union and non-union job sites.

**Nature and Scope**

+ Solutions require analysis and investigation.

+ Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.

+ Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

**Work Environment**

+ Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.

+ Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.

+ Typically requires overnight travel more than 50% of the time.

**Education and Experience**

+ Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

**Preferred Qualifications**

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

**Functional Area** Logistics

**Recruiter** Parnell, Korishawna

**Req ID** WCJR-022773

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Fuel Dispatcher

Job Details

Job Location

AZ Phoenix - Phoenix, AZ

Education Level

High School

Travel Percentage

None

Job Category

Admin - Clerical

Description

The Fleet Manager is responsible for dispatching loads to our customers.

A Day in the life of a Fleet Dispatcher:

+ Promote safety in all actions

+ Control and complete paperwork as required

+ Safely plan driver trips around load/customer expectations and safety guidelines

+ Communicate with drivers regarding company and customer requirements

+ Relay to customer service any issues that need to be relayed to the customer

+ Assisting the drivers in planning routes and building loads

+ Prioritize loads for timely delivery

+ Track and trace all current loads in transit and deliveries

+ Assign loads to drivers in a fair and equitable manner

+ Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination

+ Communicate with drivers during check-ins throughout pickup, transit, and delivery

+ Monitor store inventories

+ Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff

+ Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required

+ Comply with all corporate policies and procedures and all health and safety policies

Additional Responsibilities:

+ Carry out other duties assigned by CSC Manager as required

Qualifications

Education & Experience:

+ High School Education or equivalent

+ One year experience dispatching or in the customer service area

Knowledge, Skills and Abilities:

+ Excellent verbal and written communication skills

+ Knowledge of DOT regulations, federal and state standards

+ Ability to prioritize and manage multiple projects

+ Self-starter with detail oriented work habits

+ Able to maintain confidentiality

+ Display professional demeanor

+ Good interpersonal skills; able to work well with wide range of individuals

+ Demonstrate dependability through good attendance and adherence to timelines and schedules

+ Basic computer skills (word & excel)

+ Knowledge of basic company employment policies and procedures

Physical Requirements:

+ Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity

+ Occasional lifting (up to 20 pounds)

+ We are hiring for two shifts:

+ Schedule: Thursday through Saturday, and every other Wednesday 5 am to 5 pm

+ Schedule: Thursday through Saturday, and every other Wednesday 5 pm to 5 am

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

_Do you believe in a sustainable future where everyone can access the power they need, whenever they need it? At Sunrun, we believe that future starts today! We offer power that is reliable, for when the electricity grid isn’t. Rechargeable, for when uncertain days become nights. Affordable, so it’s accessible to more families. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. Come join the thousands of Sunrunners already powering their potential at Sunrun!_

**Overview**

The O&M Dispatcher is key to ensuring company resources (technicians and equipment) are maximized and customer’s issues are resolved as quickly as possible. We are actively monitoring our customer’s solar systems, and the dispatcher is responsible for making contact with customers to get the needed service appointment scheduled. This role requires adaptability to changing circumstances and a high proficiency with solving sophisticated problems. The main responsibilities include scheduling of service appointments, reviewing technician’s findings to update our systems and order equipment, and having a high level of ownership for the technician’s being set up for success each and every day.

**Responsibilities/The Impact**

+ Apply strong verbal and written communication skills and effective phone techniques to serve as a company ambassador

+ Deliver integrity and quality through outstanding customer service, de-escalating dissatisfied customers as needed

+ Dispatch service tickets to technicians, including scheduling of appointments or adjusting maintenance visits

+ Monitor appointments being scheduled by other departments to ensure the schedule is still optimized (drive routes, technician abilities and pairings) and handle real time changes to the schedule as needed

+ Handle detailed documentation on account records including reviewing quotes to ensure accuracy of invoices for paid services

+ Calculate lost production calculate compensation due to the customer

+ Update serial numbers and assets in our provider portals and Customer Relationship Management (CRM) tool

+ Identify part numbers and place order for equipment accordingly

**Qualifications/How You Will Be Successful**

+ Minimum 1+ years of meaningful work experience, preferably in customer service or solar industry

+ Experience de-escalating situations involving dissatisfied customers

+ Shown ability to meet due dates and metrics as a teammate and impact results in a fast paced, team based environment. Must be willing to assist teammates and build positive relationships to achieve company and department goals.

+ Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi-task effectively and complete tasks with minimum supervision.

+ Intermediate digital literacy, including feeling comfortable with all Google programs and a typing speed above 45 words per minute

+ Strong phone skills or experience with complex phone systems and the ability to quickly adapt to new software and processes

+ Excellent at solving problems on your feet to rearrange schedules as urgent or unexpected situations arise

+ Bonus points for having solar knowledge or a curiosity about solar products and installation

**How you will be Awarded**

+ Full benefits package including health, vision, dental insurance, 401K with company match, Employee Stock Purchase Program, paid training, and much more

+ The opportunity to invest in yourself and your career through PowerU - Sunrun’s 100% tuition reimbursement program with over 150 educational opportunities

+ Internal advancement opportunities, as earned.

**Recruiter:**

Aubrey McIntosh ([email protected])

_Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed._ _Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower._ _Please speak with your recruiter to learn more._

_Starting salary/wage for this opportunity:_

$17.50 to $23.34

Sunrun provides a variety of benefits to employees, including health insurance coverage, a wellbeing program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). Other rewards may include annual bonus eligibility, based on both company and individual performance, as well as short- and long-term incentives and program-specific awards. Compensation decisions will not be based on a candidate's salary history. **_Please note: Employee benefits do not apply to our Fusion and Street Sales roles, which are 100% commission-based, (1099-NEC) positions._**

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at [email protected] .

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.

**Description**

**About Us:**

EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and education sectors.

**Job Title:** **Routing Dispatcher**

**Job Summary:**

Partners with EFO associates to administer the day-to-day routes and assigned work orders for designated territory. Serves as the primary point of contact for EFO associates on route changes, time off, and other questions. Take calls for ad hoc or emergency work orders from internal EMCOR teams. Trained in both routing and work order systems to assist in meeting client expectations for work order completion.

This role is hybrid in either Norristown, PA or Tempe, AZ.

**Essential Duties and Responsibilities:**

+ Responsible for ensuring EFO associates are on track with their daily planned routes. Maintains clear and ongoing communication with Customers, Technicians, and other employees related to all manners of the work order to ensure work meets or exceeds customer expectations.

+ Assists with re-routing work orders as necessary to accommodate changing priorities, emergency work orders, etc. Ensures work orders are update in applicable systems.

+ Follows dispatch process based on priority level. Dispatch technicians in a timely manner to minimize technician downtime and document work orders with name of technician who accepted.

+ Status EFO associates in routing software based on PTO, and availability. Makes adjustments as needed.

+ Other duties as assigned

**Qualifications:**

+ BA/BS from an accredited college or university or equivalent in education and work experience.

+ One to two years in a call center environment or related experience

+ Knowledge or history of working with routing software technology

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here (https://recruiting.ultipro.com/EMC1002EMCGI/JobBoard/cc563430-39f7-4c82-bdfe-62f295bd857a/?q=&o=postedDateDesc&w=&wc=&we=&wpst=) . Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

**We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled**

**Join Our Growing Family at DHE Transportation!**

We're thrilled to announce the acquisition of Dependable Supply Chain Services' (DHE LTL) LTL division. As part of the Knight-Swift (KNX) family of LTL companies, we're now rebranded as **DHE Transportation** , alongside AAA Cooper and Midwest Motor Express.

We're expanding our network and looking for a **Logistics Router** to join our team. The Logistics Router is responsible for coordinating and optimizing transportation activities to ensure efficient movement of goods and services. This role involves route planning, load optimization, and collaborating with various stakeholders to achieve cost-effective and timely transportation solutions. The Logistics Router plays a crucial role in enhancing logistics efficiency, reducing transportation costs, and ensuring compliance with regulatory requirements. Pay Range: 55000.00-70000.00 per_year, General Benefits: Benefits:

+ 401(k)

+ Dental insurance

+ Health insurance

+ Paid time off

+ Vision insurance

**Category:** DHE General Office

Seeking a Inbound Warehouse Dispatcher in the NW Chandler AreaJob Description

As a Remote Gate Customer Service Agent, you will support thousands of drivers across the country using two-way audio/video communication. You will verify necessary specifications on trucks, coordinate and communicate updates daily, and assist with arrivals, loading, unloading, and departures at warehouses, facilities, and distribution centers. This role requires extreme attention to detail, the ability to work in a fast-paced environment, and strong technical skills.

Responsibilities

+ Support drivers using two-way audio/video communication

+ Verify and identify necessary specifications on trucks

+ Coordinate and communicate updates with all parties involved in warehouse and distribution center operations

+ Manage gate operations to allow onsite associates to focus on their tasks

+ Communicate clearly with approximately 200 drivers daily

Essential Skills

+ Customer service experience

+ Proficiency in Microsoft Office

+ Strong phone etiquette

+ Great customer skills and awareness

+ Technical savviness in logistics, intermodal, supply chain, and call center operations

+ Excellent communication and people skills

Additional Skills & Qualifications

+ 1+ year of high-volume customer support experience (call center preferred)

+ Experience in retail customer service (e.g., SBUX or restaurant industry)

+ Strong job tenure

+ Ability to follow SOPs and strong problem-solving skills

+ Proficiency in Microsoft Excel and keyboard shortcuts

+ Ability to multi-task and work on multiple projects

+ Quick learning capability and ability to work in a fast-paced environment

Work Environment

+ Training is conducted in person/on-site for 3 weeks (M-F), 8am - 4:30pm, transitioning into the production role.

+ Post-training schedule requires flexibility to work 5 days a week, including weekends, with potential mandatory extra time from October through January.

+ Regular hours range from 6am - 6pm, 10-hour shifts.

+ Onsite work is required 5 days a week with no work from home or hybrid options.

+ Candidates must be open to working holidays and variable shift patterns including weekends.

Pay and Benefits

The pay range for this position is $21.00 - $21.00

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Chandler,AZ.

Application Deadline

This position will be accepting applications until Dec 14, 2024.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

**Title:**

Dispatch Assistant - Military Move (SCA)

**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM and the U.S. Armed Forces, Department of Defense civilians, U.S. Coast Guard, and their families.

When you become part of our team at HomeSafe Alliance, your opportunities are endless. Through internal collaboration, and with our partners and customers, we’re defining tomorrow’s challenges, then providing the innovative solutions to overcome those challenges, always maintaining our commitment to Zero Harm and Sustainability Platform.

Working at HomeSafe Alliance means being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions.

As the needs of the world change, we’re ready to respond and guide the way forward with strategic, sustainable, and technological advancements grounded in more than a century of practical application and execution.

The HomeSafe team is dedicated to providing fast, easy, and efficient relocation experiences. More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking—and we’re proud to say that HomeSafe is positioned to improve the customers’ moving experience. As the GHC prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity—ensuring household goods shipments are picked up and delivered on time. With cutting-edge technology and proven logistics expertise, we’re transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We’re dedicated to making sure that every move is better than the last.

**About the Role - This is an SCA position** .

HomeSafe Alliance is seeking a highly skilled and motivated Dispatch Assistant responsible for helping schedule drivers’ routes and ensuring on-time, accurate deliveries.

**Responsibilities/Duties** :

+ Assists to ensure loads are scheduled for delivery and assigned to drivers or common carriers in accordance with destination inventory levels and daily and situational needs and orders.

+ Reconcile drivers work to ensure it is completed as scheduled and makes necessary changes to system work orders and customer inventory.

+ Assists with ticket/data entry and recording of statistics and driver performance.

+ Answer and Process Incoming Customer Calls and Customer Service Overflow.

+ Other responsibilities as assigned to support specific department/business needs.

+ Perform other duties as assigned

**Qualification and Skill Requirements** :

+ High School Diploma or GED

+ Preferred 1-2 years’ experience working as an assistant dispatcher or dispatcher

+ Experience in Military household goods or military move highly preferred

+ Excellent communications skills.

+ Proficient in MS Office.

+ Must be a U.S. citizen due to contractual requirements

**Technical Skills:**

+ Experience with dispatch software, logistics platforms, and Transportation Management Systems (TMS) preferred.

+ Working knowledge with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

**Work Hours and Scheduling:**

+ Flexibility and availability required for shift coverage and on-call support during critical operational periods to ensure smooth dispatch operations. Our goal is to ensure comprehensive coverage and support across different time zones and during peak operational periods.

**Key Points:**

+ **Standard Hours:** Monday through Friday, 8:00 AM to 5:00 PM.

+ **Flexibility:** Willingness to work flexible hours, including staggered shifts, nights, and weekends.

+ **Availability:** Ability to adjust the schedule as needed to meet client and business needs.

+ **Team Collaboration:** Coordination with team members to ensure consistent coverage and support.

We value work-life balance and strive to accommodate personal commitments while ensuring business continuity and exceptional client service.

**Note** : This position is fully remote / work from home. HomeSafe will supply appropriate equipment, **employee provided** **high speed internet is required.**

**Inclusion and Diversity at HomeSafe Alliance:**

At HomeSafe, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.

Benefits:

+ Medical, Dental and Vision Insurance.

+ Paid time off (PTO) Three weeks of PTO for newly hired employees

+ 401(k)

+ Health and Wellness Programs

+ Disability, Life and AD&D insurance

+ Employee Support program

+ Family Support: Bright Horizons, child and elder care services

+ Teladoc Medical Experts, second opinion program

+ Travel Accident & Medical

+ TRICARE Supplement Plan

+ Voluntary Benefit Plans

+ And more!

At HomeSafe, we are passionate about our people, sustainability, and our Zero Harm culture.

These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.

HomeSafe is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

**HomeSafe​ — Delivering Solutions, Changing the World.**

HomeSafe has been established to be the premier household goods move management service provider for the U.S. Armed Forces, Department of Defense (DoD) civilians, and their families. Our team is dedicated to providing fast, easy, and efficient relocation experiences.

More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking—and we’re proud to say that HomeSafe is positioned to improve the customers’ moving experience. As a household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity—ensuring household goods shipments are picked up and delivered on time.

With cutting-edge technology and proven logistics expertise, we’re transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We’re dedicated to making sure that every move is better than the last.

We thank you for your service, and for the privilege of serving you in return.

**A** **t HomeSafe,** **We Deliver.**

**Fraud Alert**

Fraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of HomeSafe’s name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position.

HomeSafe will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.

Benefits:

+ Medical, Dental and Vision Insurance.

+ Paid time off (PTO) Three weeks of PTO for newly hired employees

+ 401(k)

+ Health and Wellness Programs

+ Disability, Life and AD&D insurance

+ Employee Support program

+ Family Support: Bright Horizons, child and elder care services

+ Teladoc Medical Experts, second opinion program

+ Travel Accident & Medical

+ TRICARE Supplement Plan

+ Voluntary Benefit Plans

+ And more!