Dispatchers, Except Police, Fire, and Ambulance

**How You'll Make an Impact**

DispatchHealth is proud to be the first in-home provider to receive the prestigious ACHC accreditation for our hospital level care at home service, Advanced Care. Additionally, we maintained a Patient Satisfaction average NPS of 97 across all our service lines, reinforcing our commitment to exceptional care delivery.

The **Paramedic** role at DispatchHealth supports exceptional patient care by assisting with physical exams. point of care testing and data gathering. The Paramedic works under the medical direction of a physician in collaboration with a virtual DispatchHealth Advanced Practice Provider (Nurse Practitioner or Physician Assistant) while being present with patients in their place of residence. The ability to remain calm under pressure and strong organizational and customer service skills are keys to success as a Paramedic.

Clinical and on-the-job training will be provided for this exciting opportunity to assist in the delivery of hospital-level healthcare in the comfort of a patient's home. This position requires the ability to work various shifts including nights, weekends and holidays.

**What You'll Do**

+ Drive DispatchHealth branded vehicle to meet patients at their place of need and load/unload supplies for daily activities (averaging 6-8 visits per 10-hour shift).

+ Don and doff PPE appropriately and maintain strict infection prevention strategies.

+ Communicate with a healthcare provider via messaging, video conference through a company provided mobile device.

+ Obtain patient’s vital signs and assist in the collection of patient data. Enter information into company applications and EMR as outlined in company procedure and protocol documents.

+ Facilitate a physical exam using a mobile device and conduct other diagnostic tests and treatments as requested by virtual provider, as permitted by state law. This may include, but is not limited to, blood draws, EKG, splints, basic wound care, and other patient care activities that are required for the successful completion of the visit.

+ Perform an indicated point-of-care lab testing as directed by virtual provider.

+ Provide discharge instructions as directed by a virtual provider.

+ Adhere to all medical protocols, guidelines and legal regulations.

+ Responsible for equipment use, care and allocation.

+ Restock and clean equipment at end of shift appropriately.

+ Other duties as assigned as directed by the virtual provider to successfully complete a visit and maintain equipment and vehicles.

+ Additional duties as assigned.

**What You Need**

**Education and Experience**

Paramedic certification (EMT-P)

**Skills/Abilities**

+ Minimum one (1) year patient facing experience.

+ Valid driver's license with clean driving record

+ BLS, American Heart Association

+ High School Diploma or GED equivalent Strong customer service, communication, and technological skills

+ Previous experience of comprehensive history gathering and documentation within EMR

+ Previous experience with basic procedural skills

+ Ability to interact with patients and families and develop rapport and trust, ability to communicate and provide verbal professional clinical presentations/summaries.

+ Function autonomously and as part of a team to responsibly deliver care with flexibility and open-mindedness.

+ Continuous learner with strong critical thinking skills

+ Flexibility to work evenings, weekends, and holidays as needed.

+ Ability to drive and sit in a car for long periods of time.

+ Ability to drive during the day and at night.

+ Ability to climb three flights of stairs while carrying equipment.

+ Ability to push, pull, and lift 50 pounds.

+ Visual ability to perform point-of-care testing such as such as EKGs, blood draws, taking vitals.

+ Ability to provide patient care in non-traditional or smaller spaces with limited room for movement.

+ Ability to hear with or without accommodation.

+ Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

**Physical Demands**

While performing the duties of this job, the employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employees may be occasionally required to climb or balance, stoop, kneel, or crouch. Employees must occasionally lift, push, and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

**Work Environment**

This is a field-based role requiring attendance in the market location before and after each shift to prepare for field visits and gather and restock supplies. Depending on the market territory, it may require travel to practice locations in other states.

The above describes the general content of and requirements for the performance of this position. It is not intended to be an all-inclusive statement of the position's duties, responsibilities, and requirements.

**Who We Are**

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave.

**Our Mission**

We deliver trusted, compassionate care to all in the comfort of home.

**Our Vision**

Building the world's largest in-home care system.

**Our Values are embodied in** **_The DispatchWay_**

+ Courage to advocate for our patients and each other

+ Innovation to trailblaze a new path for healthcare

+ Integrity to create a respectful and inclusive environment

+ Compassion to provide quality, safe and excellent car

**Req ID:** **2025-13314**

**Job Category:** **Medical Technicians**

**Job Type:** **Regular Full Time**

**Pay Range:**

**Overview**

**Job Summary Details:**

The Stadium Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

Pay Rate: $19.00/hr

Schedule: Part Time; Including Weekends. Mostly evenings 5pm-1am

Location: 401 E Jefferson St, Phoenix, AZ 85004

**Benefit Information:**

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM)

**Basic Qualifications:**

+ Must be 18 years of age or older.

+ Customer Service Experience

+ 1 Year of Clerical Experience

**Preferred Qualifications:**

• One (1) year of prior multi-line reception experience or dispatching experience preferred

**Responsibilities:**

+ Support the performance of the planned and unplanned maintenance/service/ installation/control calls from managers.

+ Provides assistance, information and customer service as requested to arriving, transferring or departing clients.

+ Schedules and dispatches cleaners to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

+ Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers

+ Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.

+ Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules

+ Oversees all communications within specifically assigned areas

+ Receives or prepares work orders and work schedules

+ Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information

+ Strictly adheres to all safety and regulatory compliance procedures

+ Coordinates and arranges for necessary repairs in order to restore service and schedules

+ Miscellaneous duties as assigned

**Tracking:**

+ Monitors daily services and create/update a log sheet or service log

+ Maintains periodic contact with service personnel to ensure completion of assigned duties

+ Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight

+ Creates reports to monitor activity and operations

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1

REQNUMBER: 125724

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: To provide emergency fire, and medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment. Responsibilities Provides emergency 911 call taking and dispatching services. Performs Emergency Medical Dispatch (EMD) services for callers with medical emergencies. Maintains reports and retrieves needed statistical information using the local authority's fire incident reporting system(s). Operates and maintains telephones, automated data processing equipment, printers, recorders, facsimile equipment and other devices installed in the dispatch center Maintains maps, checklists and charts, including automated programs Performs Civil Engineering Service Call operations Requirements Conditions of Employment Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule, Clerical and Administrative Support Positions, Dispatching Series 2151 SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience includes Comprehensive body of operational knowledge of the communications equipment, alarm equipment and systems and the radio usage and procedures. Extensive knowledge of vehicle dispatching procedures, resources capabilities, as well as detailed geographic knowledge of the jurisdiction served. Knowledge of the Emergency Medical Dispatch (EMD) system. Knowledge of fire protection and prevention theories, techniques and practices relative to various types of emergencies, hazardous material situations and medical emergencies. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. . KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of communications operations procedures. 2. Knowledge of basic computer operations to include word processing, retrieval and input of data. A qualified typist is not required. 3. Knowledge of location and availability of emergency apparatus, the kind of apparatus and equipment needed for the emergency at hand. 4. Ability to prioritize and organize tasks and work independently without immediate supervision. 5. Ability to effectively communicate both orally and in writing using a calm and stable demeanor while dealing with emergency situations. 6. Ability to maintain good working relationships both within and outside the organization, maintaining a consistently courteous attitude at all times. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Additional Information 120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur. Direct Deposit: All federal employees are required to have direct deposit. Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here. If you have questions regarding this announcement and have hearing or speech difficulties click here. Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit GSA Bulletin FTR 20-04 here for additional information.

**Before you apply to a job, select your language preference from the options available at the top right of this page.**

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Description:**

**Job Summary**

This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits.

**Responsibilities:**

+ Verifies system downloads.

+ Identifies various service failures and exceptions.

+ Prints and distributes multiple daily reports.

+ Makes necessary report updates and communicates changes to PDS.

+ Utilizes mapping tools.

+ Plots previous data and compares actual dispatch to planned dispatch.

+ Maintains a loop analysis to ensure periodic analysis of all loops.

+ Utilizes available reports and systems.

+ Completes monthly dispatch audit.

**Qualifications:**

+ Bachelor's Degree or International equivalent - Preferred

+ Dispatch Planning System (DPS) and UDC knowledge

+ Experience using Microsoft Office products or equivalent software

+ Customer-focused with strong planning and organization skills

+ Familiar with package flow technologies - Preferred

**Employee Type:**

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

**Other Criteria:**

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

**Basic Qualifications:**

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

**Before you apply to a job, select your language preference from the options available at the top right of this page.**

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Description:**

**Job Summary**

This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits.

**Responsibilities:**

+ Verifies system downloads.

+ Identifies various service failures and exceptions.

+ Prints and distributes multiple daily reports.

+ Makes necessary report updates and communicates changes to PDS.

+ Utilizes mapping tools.

+ Plots previous data and compares actual dispatch to planned dispatch.

+ Maintains a loop analysis to ensure periodic analysis of all loops.

+ Utilizes available reports and systems.

+ Completes monthly dispatch audit.

**Qualifications:**

+ Bachelor's Degree or International equivalent - Preferred

+ Dispatch Planning System (DPS) and UDC knowledge

+ Experience using Microsoft Office products or equivalent software

+ Customer-focused with strong planning and organization skills

+ Familiar with package flow technologies - Preferred

**Employee Type:**

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

**Other Criteria:**

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

**Basic Qualifications:**

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

A successful Field Office Dispatcher shall communicate with techs in the field, providing information necessary to complete the field work: This includes but is not limited to; support with troubleshooting, providing "as-builds", directions to a location, and plant fiber information. The dispatcher will receive close-out information from the field and input the work info into various databases to fully close out each location. Efficiency and accuracy in transferring this information into databases are paramount for a dispatchers success. The dispatcher is required to maintain and update various databases in order to complete their job successfully. At a minimum, the position requires a good working knowledge of general office functions; proficient in the use of office software with emphasis on Microsoft and Google; ability to use a computer and other office related equipment; ability to read, understand, interpret, input, and analyze data.

**In order to perform this job, you must demonstrate, either by training or experience:**

+ the ability to work safely, with or without supervision

+ the ability to read understand, interpret, input, and analyze data with a high degree of accuracy and completeness

+ excellent manual dexterity

+ the ability to organize workload to determine priority of duties

+ the ability to communicate with Company personnel, customers, and contractors to ensure tasks are completed

+ the ability to function effectively in a high-stress situation

+ the ability to work seated at a table for extended periods

**Responsibilities** :

+ Supervise, develop, and provide leadership to employees of an assigned area, department, or project

+ Review tasks and reports to ensure accuracy, completeness, and compliance

+ Implement and maintain processes to assist completion of tasks in support of an assigned area, department, or project

+ Communicate with employees, contractors, vendors, and/or customers to assist an assigned area, department, or project

**Qualifications:**

+ 2 years of related work experience.

+ Proficient in the use of office hardware and software. (PCs, Tablets, Printers, Copiers, Microsoft, Google, etc.)

+ Excellent Customer Service skills and strong English language skills both oral and written.

+ Authorized to work in the United States.

+ Successful completion of pre-employment drug screen, background, and motor vehicle record check.

**What you'll get…**

+ Employee Assistance Program (EAP) at no additional cost

+ Medical Plans

+ Including:

+ Telehealth

+ Surgery Plus

+ Mental Health Care

+ Prescription Plans

+ PPO and HD options

+ Dental and Vision Plans

+ Flexible Spending Accounts and self-contributed HAS

+ Education/Tuition Reimbursement

+ Short and Long Term Disability

+ Provided Life Insurance and AD&D

+ 401k Retirement Savings w/ Company Match

+ Stock Purchase Plan

+ Company Discounts

+ Legal Insurance

+ Paid Time Off and Holidays

+ Paid Family Leave

+ Company vehicle and gas card ( **Depending on job function)**

**Who we are…**

We are a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate. Across our teams, we strive to treat each other with respect, value different perspectives and experiences, keep our and others' safety top of mind, and uphold the highest ethical standards. Our company supplies the single most critical resource telecom service providers need: skilled people.

We serve the nation in 46 states and are unparalleled in scope and scale. Our talented workforce of over 2,000 employees provides a wide array of specialty services including construction, engineering, underground facility locating, fulfillment, and program management.

We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company. Join us!

**EEO:**

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. ( https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm )

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for a **Dispatcher!**

Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a **Dispatcher!**

_Why a_ **_career_** _with White Cap?_

+ **Comprehensive wellness and financial benefits:** White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

+ **Relax and recharge:** We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

+ **Stability:** Since 2020, White Cap has doubled in size and continues to grow.

+ **Unlimited career potential:** White Cap is a stable and growing company offering unlimited career potential.

+ **Love where you work:** White Cap has been certified as a _Great Place to Work_ .

+ **Inclusive culture:** Work in a place that values and celebrates who you are.

_A_ **_Dispatcher_** _at White Cap…_

+ Plans delivery schedules and optimizes delivery vehicle routes.

+ Addresses delivery issues with customers and provides resolution.

+ Ensures that the invoice and load are correct prior to departure.

+ Records all in and out times of vehicles.

+ Maintains vehicle maintenance and repair records.

+ Records availability status of vehicles.

+ Performs other duties as assigned.

+ Generally has 2-5 years of experience in area of responsibility.

**Preferred Qualifications**

+ Knowledge of the geographic area.

+ Experience using Descartes.

+ Spanish language proficiency preferred.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

**Functional Area** Logistics

**Work Type** On-Site

**Recruiter** Crangi, Kelli

**Req ID** WCJR-025202

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

**How You'll Make an Impact**

The DispatchHealth Medical Technician (DHMT III) supports patient care by assisting with physical exams, point of care testing and data gathering servicing the **Phoenix** area. The DHMT III works at the direction of a virtual DispatchHealth Advanced Practice Provider (Nurse Practitioner or Physician Assistant) while being present with patients in their homes. Strong organizational and customer service skills are keys to success as a DHMT III. Extensive on-the-job training will be provided for this exciting opportunity to assist in the delivery of hospital-level healthcare in the comfort of a patient’s home.

**Job Details:**

+ **Schedule:** 10-hour shifts (8:00am - 6:00pm) on **Sunday, Monday, Tuesday and every other Wednesday.**

+ **Work-Life Balance:** You’ll be required to work **3-4 shifts per week** , this would include the requirement of every other weekend (Saturday and Sunday).

+ **Competitive Pay & Benefits:** Enjoy a **competitive hourly rate** , **comprehensive benefits package** , and **quarterly and annual bonuses** as incentives.

+ **Career Growth:** We provide **on-site training** and **growth opportunities** to help you advance your career.

**Ideal Candidate:**

+ Holds a **Paramedic** **certification** .

+ **BLS & CPR certified** .

+ Ready to represent the company with a **company vehicle** provided for your use.

**What You'll Do**

+ Drive DispatchHealth vehicle to meet patients at their place of need and load and unload supplies for daily activities

+ Don and doff PPE appropriately and maintain strict infection prevention strategies

+ Communicate with a healthcare provider via messaging, video conference and mobile device

+ Obtain patient’s vital signs and assist in the collection of patient data

+ Facilitate a physical exam using a mobile device and conduct other diagnostic tests and treatments as requested by virtual provider, as permitted by state law. This may include, but is not limited to, blood draws, EKG, splints, basic wound care, and other patient care activities that are required for the successful completion of the visit.

+ Perform any indicated point-of-care lab testing as directed by virtual provider

+ Provide discharge instructions in conjunction with virtual provider

+ Responsible for equipment use, care and allocation

+ Restock and clean equipment at end of shift appropriately

+ Other duties as assigned to successfully complete a visit and maintain equipment and vehicles

+ **_Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time._**

**What You Need**

+ Emergency Medical Technician - Paramedic certification (EMT-P) in the state in good standing

+ Minimum one (1) year patient facing experience

+ Valid driver’s license with clean driving record

+ BLS, American Heart Association

+ High School Diploma or GED equivalent

+ Ability to lift and carry equipment up to 50 pounds

+ Ability to walk up and down several flights of stairs easily while carrying equipment

+ Strong customer service, communication, and technological skills

+ Previous experience of comprehensive history gathering and documentation within EMR

+ Previous experience with basic procedural skills

+ Cultural competency - ability to interact with patients and families and develop rapport and trust, ability to communicate and provide verbal professional clinical presentations/summaries

+ Function autonomously and as part of a team to responsibility deliver care with flexibility and open-mindedness

+ Continuous learner with strong critical thinking skills

+ Ability to work a varied schedule with evenings, holidays and weekends required

**Who We Are**

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave.

**Do you want to be part of and thrive in a fast-paced, growth-stage, entrepreneurial technology, and healthcare delivery company?**

**Are you willing to roll up your sleeves and do what needs to be done?**

**Are you passionate about transforming healthcare through technology innovation, service and quality care delivered to patients?**

**Our Mission**

We deliver trusted, compassionate care to all in the comfort of home.

**Our Vision**

Building the world's largest in-home care system.

**Our Values are embodied in** **_The DispatchWay_**

+ Courage to advocate for our patients and each other

+ Innovation to trailblaze a new path for healthcare

+ Integrity to create a respectful and inclusive environment

+ Compassion to provide quality, safe and excellent care

**Req ID:** **2025-13296**

**Job Category:** **Medical Technicians**

**Job Type:** **Regular Full Time**

**Pay Range:**

Description

Amazon’s ROC, Team is seeking a highly skilled and motivated Dispatch Operations Specialist to assist in the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join our team, and to have a positive impact on Amazon, our transportation partners and ultimately our customers. When network disruptions happen, you’ll be at the forefront of helping the network/transportation partners clear those issues and ensure our customers get shipments on time.

An ideal candidate has a background in customer service/call center, transportation, and/or supply chain environments. Additionally, a passion for quickly providing solutions and resolution to challenges by using strong communication, problem solving and organizational skills is a must. Successful candidates will enjoy working in a fast-pace, high-volume environment with a lot of growth opportunity. They will thrive on accountability to themselves, team, carriers/drivers and work schedules!

Key job responsibilities

• Deliver outstanding carrier and driver experience/solutions, in a contact center environment, through researching, problem-solving, setting appropriate expectations and working within the Amazon Transportation network

• Work in fast-paced environment, and adhere to schedules: start/stop, and breaks/lunches

• Support workload surges and/or weather-related operations as needed to include working significant overtime during designated high-volume peaks

• Use internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis (AAP, Reach, Decisiv, FMC & YMS)

• Work with cross-functional teams. Use analytical skills to drive data-driven decision, and effectively communicate insights to others across Transportation Operations Management (TOM), Amazon Freight Partners (AFP), and Fleet.

• Provide support to field teams in driver assignment, load acceptance and driver/equipment availability

Basic Qualifications

- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience

- High school or equivalent diploma

- Work 40 hours/week, and overtime as required

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- Are 18 years of age or older

Preferred Qualifications

- 1+ year of call center experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Lane Valente Industries is a Leading International construction and facility maintenance company with offices throughout the U.S. and Canada.

We have a strong in-house group of field technicians that services top U.S. corporations and are supported by top notch managers in our offices.

We are always looking for talented people driven to be highly productive members of the team with an emphasis on integrity and learning.

CURRENT OPPORTUNITY: HVAC DISPATCHER

JOB TYPE : Full-time

JOB RESPONSIBILITIES:

In this first-shift position, the responsible person will communicate with the customer to determine service needs. This person will schedule and notify technicians of assignments and enter necessary data into the computer database. Performs related work as required.

+ Primary responsibility is customer service.

+ Communicates with customers to determine their needs.

+ Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software.

+ Receives check-in call from the service technicians and informs workers of the next job to respond to.

+ Supports service technicians.

+ Maintains customer repair records using the computer database to give detailed history of the work performed at their sites.

+ Maintains dispatching board to ensure maximum efficient capacity of technicians.

+ Manage on-call schedule and notify technicians of their assigned weeks.

+ Notify answering service of the schedule and numbers to call in case of emergency.

+ Know and understand service work order module and service contract.

+ Active in all facets of dispatch.

+ Various reporting responsibilities as needed.

JOB REQUIREMENTS:

Requirements needed in order to be considered for this position:

+ Requires a high school diploma...additional education a plus.

+ Previous dispatching/customer service experience.

+ Experience and utilizing judgment to plan and accomplish goals.

+ Follow up and follow through with technicians and customers to help maintain good customer relationships.

+ Ideal candidates will have the following customer service-related skills:

+ A professional and courteous telephone manner.

+ Ability to handle a multiple-lined phone system...GPS system and dispatch to multiple field technicians.

+ Patience and endurance to sit/stand behind a desk all day.

BENEFITS OFFERED:

+ Medical Insurance

+ Dental Insurance

+ Paid Vacations

+ 401(k) retirement plan with generous company match

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