**Overview**

**Job Summary Details:**

The Stadium Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

Pay Rate: $19.00/hr

Schedule: Part Time; Including Weekends. Mostly evenings 5pm-1am

Location: 401 E Jefferson St, Phoenix, AZ 85004

**Benefit Information:**

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM)

**Basic Qualifications:**

+ Must be 18 years of age or older.

+ Customer Service Experience

+ 1 Year of Clerical Experience

**Preferred Qualifications:**

• One (1) year of prior multi-line reception experience or dispatching experience preferred

**Responsibilities:**

+ Support the performance of the planned and unplanned maintenance/service/ installation/control calls from managers.

+ Provides assistance, information and customer service as requested to arriving, transferring or departing clients.

+ Schedules and dispatches cleaners to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

+ Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers

+ Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.

+ Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules

+ Oversees all communications within specifically assigned areas

+ Receives or prepares work orders and work schedules

+ Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information

+ Strictly adheres to all safety and regulatory compliance procedures

+ Coordinates and arranges for necessary repairs in order to restore service and schedules

+ Miscellaneous duties as assigned

**Tracking:**

+ Monitors daily services and create/update a log sheet or service log

+ Maintains periodic contact with service personnel to ensure completion of assigned duties

+ Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight

+ Creates reports to monitor activity and operations

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1

REQNUMBER: 125724

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.