International Student Specialist (Part-Time)
Location: Center for International Ed
Regular/Temporary: Temporary
Job ID: 608231
Full/Part Time: Part-Time
Workplace Culture
NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
https://nau.edu/president/strategic-plan/
Special Information
• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• This position requires availability during open office hours 8:00 a.m. to 5:00 p.m., working about 4 hours each day.
Job Description
Come join our team of more than 40 full-time, part-time, and student staff representing five continents and 16 native languages! Be part of Northern Arizona University's vision of educating students to adapt and respond to global issues.
The International Student Specialist will work with inbound international students and ISSS advisors to provide a successful and positive experience for NAU international students. International Student and Scholar Services (ISSS) works with students on immigration questions prior to, and upon their arrival at NAU during Orientation, and acts as their guide throughout their time on NAU's beautiful Flagstaff Mountain campus, helping them navigate immigration regulations, academic adjustments, and cultural integration. This position is fully in-person on the Flagstaff Mountain Campus.
The International Student Specialist will provide administrative and DSO support for newly admitted students as well as support for DSO processes that impact international students studying at NAU. This role is expected to follow established F1 procedures to accurately report and maintain university regulatory compliance with DHS; support programming efforts; and support a positive international student experience. This position acts as a DSO.
Administrative Support & SEVIS compliance - 75%
• Provide information to international students regarding ISSS programs and services.
• Serve as a Designated School Official to support new initial I-20 processing.
• Track international student inquiries received through iNAU, reviewing for completeness and following-up on incomplete requests.
• Process Social Security support, invitation, and other student letters.
• Use the NAU Peoplesoft, Salesforce, and Sunapsis databases to access information.
• Support receipt, scanning, filing, and check-out of important documents accurately and dependably.
• Maintain document filing system, student electronic files, and archives.
• May guide and train student employees on scheduling, workflow, prioritizing workloads, setting appropriate deadlines, and reviewing work for quality.
Programming & Communication - 10%
• Schedule, prepare, and organize presentations for orientation and ISSS-sponsored workshops and events.
• May create flyers, posters, newsletter and develop means to share content/information.
• May support scheduling and development of social media content.
• May serve as a co-advisor for International Club, iFriends, sponsored exchange students etc.
Special Projects & Additional Responsibilities - 10%
• Work on special projects with ISSS staff as assigned (design and prepare info packets, distribute flyers, filing, etc.).
• Complete NAU mandatory trainings and follow guidelines.
Other - 5%
• Other duties as assigned.
Minimum Qualifications
• Bachelors degree in relevant field.
• 1-2 years of previous administrative work or volunteer experience.
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
• US citizenship or lawful permanent residence status is required to qualify as a DSO and ARO.
Preferred Qualifications
• International experience - you have experience living or studying in another country, or have an interest in learning about other cultures.
• Work environment - you are comfortable multi-tasking and maintaining a professional attitude in a fast-paced, ever-changing office; you are able to prioritize and multitask.
• Service-oriented - you have excellent customer service and interpersonal skills and are polite, professional, and follow established procedures and policies.
• Communication skills - you have strong verbal and written communication skills; you are comfortable interacting with people from diverse backgrounds who have varying English language abilities; proficiency in an additional language other than English a plus.
• Technology skills - you are familiar with a multi-line phone system, Microsoft Outlook email and calendar systems, MS Office suite: Excel, Powerpoint, and Word, Peoplesoft, and Salesforce.
• Administrative Support Experience - you have previously worked in an administrative role and have strong organizational skills and attention to detail.
• Programming Experience - you are able to organize and facilitate educational, cultural, and social events that enhance international students' transition to NAU campus and Flagstaff Community.
• Previous work or volunteer experience.
Knowledge, Skills, & Abilities
Knowledge
• Knowledge of immigration law and college policies and procedures.
• Knowledge of cultural contexts of international students to provide effective guidance and information to those unfamiliar with the US culture and educational systems.
• Knowledge of applicable university standards, policies and procedures to remain compliant with the Department of Homeland Security and Department of State requirements.
• Knowledge of records administration and maintenance techniques and procedures.
Skills
• Records maintenance in SEVIS and University systems.
• Develops and maintains good working relationships.
• Planning, analyzing, coordinating activities, and establishing priorities.
• Developing and implementing new strategies and re-engineering operations and procedures.
Abilities
• Balances competing priorities.
• Communicates effectively.
• Has problem solving, organizational and analytical capabilities.
• Promotes a diverse, inclusive environment.
Background Information
Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/ is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.
Salary
Anticipated hourly range is $19.00 - $21.00 per hour. Hourly salary commensurate with candidate's qualifications and related experience.
FLSA Status
This position is non-exempt under the Fair Labor Standards Act (FLSA). The incumbent is eligible for overtime pay or compensatory time according to University policy. Further, the employee must submit timesheets that accurately reflect all hours worked.
Benefits
This is a part-time, non-benefit eligible position.
Learning and Development
Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.
Immigration Suppt/Sponsorship
NAU will not provide any U.S. immigration support or sponsorship for this position.
Application Deadline
February 3, 2025 at 11:59 p.m.
How to Apply
To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.
If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://[email protected], or PO Box 5633, Flagstaff AZ 86011.
Equal Employment Opportunity
Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.
https://in.nau.edu/Human-Resources/Posters-Required-by-Law/
NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.
To apply, visit https://apptrkr.com/5937116
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