**Primary City/State:**

Mesa, Arizona

**Department Name:**

Culinary & Nutrition-Hosp

**Work Shift:**

Day

**Job Category:**

Facilities, Environmental Services, and Culinary

Banner Health is honored to be recognized by Becker’s Healthcare as one of the TOP 150 places to work in health care for 2023! In addition, we recently made Newsweek’s list of America’s Greatest Workplaces 2023 for Diversity. These recognitions reflect Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.

Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

This position performs cashiering and customer service duties in retail areas to provide accurate revenue collection and to assist in providing high quality customer service to customers.

Shift: Full time, Day Shift

Weekend and holiday rotations are required in this role. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable

Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and was recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 700 licensed beds, including over 100 dedicated to children and 76 dedicated to our NICU. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 33 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the da Vinci Surgical System. Becker’s Hospital Review named Banner Desert Medical Center as one of the top 50 busiest Emergency departments in the country.

If you aim to deliver top-tier care to the most vulnerable patients, consider joining Banner Children's Hospital at Desert in Mesa, Arizona. Within our over 200 bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a 76-bed NICU, a 24-bed PICU, six pediatric ORs and a 22-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.

POSITION SUMMARY

This position performs cashiering and customer service duties in retail areas to provide accurate revenue collection and to assist in providing high quality customer service to customers.

CORE FUNCTIONS

1. Accurately records all sales in the Point of Sale System; transacts payments with customers.

2. Stores, counts, deposits and maintains register cash and receivables in accordance with the policies and procedures of the facility.

3. Maintains all assigned stations, keeping them clean, well-stocked, and attractive at all times.

4. Provides service to customers, meeting standards and guidelines. Responds to customer complaints and assists with problem resolution.

5. May perform cleaning, stocking, sign maintenance and other duties as assigned.

6. This position is in contact with patients, other food service department personnel, hospital staff, visitors and families. This position must have excellent customer service skills and be able to resolve customer issues at the point of contact.

MINIMUM QUALIFICATIONS

This position requires effective interpersonal communication skills, a friendly customer service attitude and the ability to accurately calculate and count change rapidly and repetitively. Good reading, writing and math skills. Must be able to learn food handling regulations and pass certification tests as required.

Requires the ability to learn Point of Sale cash register system, beverage brewing and/or dispensing equipment and cleaning equipment.

For Banner Staffing Services (BSS) team members, the food handlers' card is required within 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required.

PREFERRED QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability