**Primary City/State:**
Colorado, Colorado
**Department Name:**
Rev Cycle Acute Ptnt Accs Svcs
**Work Shift:**
Day
**Job Category:**
Revenue Cycle
**Primary Location Salary Range:**
$40.91 - $68.19 / hour, based on education & experience
In accordance with State Pay Transparency Rules.
Banner Health believes leadership matters. We look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation, planning the future of Banner Health.
Banner Health was named to Fortune’s America’s Most Innovative Companies list for the second year in a row for 2024 and named Most Trustworthy Companies in America by Newsweek. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.
As the Director of Patient Access Service Operations, you will have oversight of all of the Specialty and Primary Care rural clinic locations across six different states. This person will collaborate with education, preservice, compliance, CEC and more departments; they will provide education to their team as needed; review KPI stat reports, create action plans as needed; round in person on a regular basis and much more.
The ideal candidate for this role will have strong knowledge of revenue cycle financial processes and reporting as well as prior leadership experience in a medical acute or ambulatory environment.
This position allows for the primary office space to be at home remotely in Northern Colorado of Center to Southeast Wyoming and ability to travel to all locations that fall under their leadership.
Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY
This position oversees the processes and systems related to the revenue cycle to maximize reimbursements of assigned regional/business entity practices. This includes providing operational oversight for the patient revenue cycle and registration functions for the assigned region/business entity. Ensures patients, patient families and medical staff customers are provided high quality service experiences.
CORE FUNCTIONS
1. Develops, implements and monitors revenue cycle/patient financial services processes to ensure accurate documentation and processing of those services. Ensures all practice staff are appropriately trained on systems that support revenue cycles processes. Coordinates systems changes and upgrades with practice management and ensures procedural changes are implemented and functioning.
2. Leads, directs and influences registration, admitting, front office, and/or patient financial services functions and staff for the assigned region/business entity. This includes collaboratively working with other region/business entity leadership, as well as practice management leadership. Develops work goals and objectives in accordance and alignment with company goals; provides measures and feedback, leadership and motivation for staff achievement of departmental goals.
3. Monitors and troubleshoots issues related to revenue cycle processes and coordinates regional/business entity resources required to resolve issues. Identifies and implements opportunities to improve the revenue cycle for greater reimbursement. This may include, but is not limited to, organizing the modification of existing processes to gain efficiencies, educating staff on appropriate processes to reduce errors, and coordinating with practice management to ensure understanding of process flow.
4. Works with analytical staff to develop operational and financial reports related to revenue cycle processes. Provides analysis of monthly practice performance.
5. Coordinates with regional/business entity compliance and training staff to ensure revenue cycle processes support compliance needs and that staff are appropriately educated on revenue cycle processes. This includes providing training, education and development to leaders and staff as needed.
6. Acts as a member of the integration team when acquiring new practices and provides revenue cycle process implementation, oversight, and education, as required and in support of company standards. Ensures new practices adopt and adhere to established company work goals and objectives, processes and standards.
7. Serves as a resource to regional/business entity leadership and staff to address issues and questions related to the revenue cycle.
8. Works independently under limited supervision. Provides revenue cycle/patient financial services guidance, direction and oversight to multiple locations through matrix reporting relationships. Internal customers include but are not limited to practice leaders, registration staff, medical staff, and regional/system leadership. External customers include but are not limited to, practicing physicians, vendors, and the community.
MINIMUM QUALIFICATIONS
Must possess a strong knowledge and understanding of financial processes and reporting as normally obtained through the completion of a bachelor’s degree in finance, management, or related field.
Requires knowledge of physician practice revenue cycles as normally demonstrated through 5-7 years of operational experience in physician practice management. Requires demonstrated ability to recognize opportunities for creating operational efficiencies. Requires excellent written and oral communication skills, as well as effective human relations skills for building and maintaining a working relationship with all levels of staff, physicians, and other contacts. This includes demonstrating strong influential and negotiation skills in a highly complex, matrix reporting organization.
Must have excellent analytical and data interpretation skills and proficiency in database and spreadsheet software.
PREFERRED QUALIFICATIONS
CHAM Certification is preferred. Knowledge and experience with electronic medical record software.
Additional related education and/or experience preferred.
**Anticipated Closing Window (actual close date may be sooner):**
2025-02-18
**EEO Statement:**
EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)
Our organization supports a drug-free work environment.
**Privacy Policy:**
Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability