The Lead Field Service Technician (Fire Alarm / Security) will respond to and resolve complex service calls providing technical support and troubleshooting to Honeywell customers. Additional responsibilities related to the technical delivery of small service jobs, time and work material, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the – life safety, fire, and security systems category as well as their associated computer systems. Level 3 Technicians will be expected to coach and mentor more junior technicians. The goal is to ensure system up-time and efficiency.
Job Duties:
+ Can independently troubleshoot and repair complex issues
+ Can program more than one system
+ Perform system back-ups and install appropriate updates and patches
+ Run one-off problems, scenarios, and integrations based on the needs of the customer
+ Program EBI’s
+ Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the
+ customers (may need to possess certifications)
+ Complete required documentation for work performed or other contractual obligations
+ Proper use of safety personal protection equipment
+ Security and other clearances as required by customer
YOU MUST HAVE:
+ 2 years of experience
+ Certifications required for system specific work
+ Ability to work independently 75% of the time
+ High School Diploma or equivalent
+ Ability to travel throughout the service area, with occasional overnight stays
+ Valid Driver’s License and driving record acceptable to Honeywell
WE VALUE:
+ 5 years of experience
+ Technical Training
+ NICET Certification
BENEFITS OF WORKING FOR HONEYWELL:
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.