**Overview**
St. John’s Regional Medical Center located in Oxnard California is a recognized as a Top 250 Hospital in the Nation and as one of America’s 100 Best Hospitals for Cardiac Care by Healthgrades. St. John’s Regional is a part of Dignity Health’s Southern California Division and is a member of CommonSpirit Health the largest not-for-profit health care system in the nation boasting an integrated network of top quality hospitals with physicians from the most prestigious medical schools and comprehensive outpatient services - all recognized for quality safety and service. Each hospital is supported by an active philanthropic Foundation to help meet the growing health care needs of our communities. Learn more at www.dignityhealth.org/StJohnsRegional.
**Patient Registration Specialist - Patient Registration**
**St. John's Regional Medical Center**
We are seeking a detail-oriented and compassionate Patient Registration Specialist to join our healthcare team. The Patient Registration Rep is responsible for accurately and efficiently registering patient for medical services obtaining necessary information and ensuring a positive patient experience. If you are a dedicated and experienced Patient Registration Rep who is committed to providing high-quality patient care we encourage you to apply for this exciting opportunity.
**Our Benefits:**
+ Competitive salary and comprehensive benefits package.
+ Opportunities for professional growth and continuing education.
+ Access to cutting-edge medical resources and technology.
+ Supportive and collaborative work environment.
+ Paid time off and holiday benefits.
**Responsibilities**
+ Greet patients and visitors and provide excellent customer service.
+ Accurately and efficiently register patients for medical services including verifying patient information and insurance coverage.
+ Obtain necessary information such as medical history medications allergies and other related information from patients and ensure that all information is entered correctly into the electronic health record
+ Assist patient in filling out necessary paperwork
+ Collect copays and outstanding balances at the time of service and provide patients with receipts
+ Collaborate with other healthcare professionals to ensure patients receive the appropriate care.
**Qualifications**
+ Two (2) years experience in a hospital Patient Registration department Physician office setting health insurance company revenue cycle vendor and/or revenue cycle related role.
+ Applicable education and/or training can be used to balance a lack of experience.
+ Minimum 1 year of experience in customer service preferably in healthcare.
+ High School diploma GED or equivalent.
**Preferred Qualifications:**
+ Three (3) years experience in a hospital Patient Registration department Physician office setting health insurance company revenue cycle vendor and/or revenue cycle related role preferred.
**Special Skills:**
+ Thorough understanding of insurance policies and procedures.
+ Thorough knowledge of charity care programs as well as various government and non-government payment assistance programs preferred
+ Working knowledge of facility pricing structure and cost estimates.
+ Basic knowledge of ICD-9 (10) and CPT terminology.
+ Working knowledge of medical terminology.
+ Able to perform basic mathematics for payment calculation.
+ Experience in requesting and processing financial payments.
+ Intermediate to advanced computer skills.
+ Excellent interpersonal communication and customer service skills.
**This position is represented by SEIU UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.**
**Pay Range**
$26.52 - $33.23 /hour
We are an equal opportunity/affirmative action employer.