Office Clerks, General

Join a large non-profit Healthcare system based in MN!

Job Description

+ This position is responsible to apply knowledge of the company's business, products, members and operations to accurately and effectively fulfill member service requests and inquiries. Ensure adherence to policies and procedures and meet service level expectations by following established guidelines and standards. Achieve fluency in at least one core product or service line

+ Answer, resolve, track and document telephone calls from members, providers, internal departments, and external agencies, in a timely and professional manner. Research, resolve and communicate effectively with internal and external customers regarding member/provider concerns or issues. Educate members and external customers on policies and procedures related to members’ health care program.

+ Research and resolve inquiries from internal /external customers including: Enrollment, eligibility, ID cards, clinic changes, demographic changes, benefit coverage, claims, payments, member reimbursement, and demonstrated knowledge of CAG policies, procedures, and regulations. Utilize appropriate resources to respond to member inquiries.

+ Answer, resolve, track and document telephone calls from members and providers in a timely and professional manner. Interpret member eligibility and coverage through thorough knowledge of the contracts, policies and procedures. Communicate with internal departments, members, providers and other customers regarding the transportation benefit in both verbal and written form, including faxing rides to providers at the appropriate times.

+ Identify trends/issues that emerge in calls/correspondence, and inform Team Lead or Supervisor. Assist in the development and communication of resolutions to internal staff, as requested

Main Position Details:

Start: 7/07

Pay: $23/Hr - $24/Hr

Schedule: Must be available Monday - Sunday between 8:00am - 8:00pm CST

Location: 100% remote. Equipment will be provided

Skills & Qualifications

+ High school diploma / GED

+ 2+ years of call center experience, preference given to someone who has worked from home.

+ Consistent work history

+ Preference given to candidates with health insurance (HMO), physician group practice, or community agency

+ Working knowledge of medical claims and/or medical billing processess.

+ Proficient computer skills: knowledge of Microsoft office

Pay and Benefits

The pay range for this position is $23.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 13, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Description We are looking for an experienced Full Charge Bookkeeper to join our team in Gilbert, Arizona. This Contract-to-Permanent position offers an opportunity to contribute to a dynamic organization in the construction industry, focusing on comprehensive financial management and accounting operations. The ideal candidate will bring expertise in managing complex accounting systems and handling a range of financial tasks with precision and efficiency.

Responsibilities:

• Oversee daily accounting operations, including Accounts Payable (AP) and Accounts Receivable (AR) processes.

• Manage and maintain computerized accounting systems to ensure accuracy and compliance.

• Prepare and analyze cash flow reports to support financial decision-making.

• Develop and monitor annual budgets, ensuring alignment with organizational goals.

• Utilize accounting software such as Great Plains (GPAC) and Microsoft Excel for financial reporting and data analysis.

• Process payroll and manage related financial services using ADP systems.

• Reconcile accounts to ensure accurate financial records and resolve discrepancies promptly.

• Collaborate with team members to improve financial processes and maintain efficiency.

• Generate and present financial reports to stakeholders to guide strategic planning. Requirements • Proven experience as a Full Charge Bookkeeper or in a similar accounting role.

• Proficiency in using accounting software systems, including Great Plains (GPAC) and ADP.

• Strong knowledge of Microsoft Excel for data analysis and reporting.

• Expertise in managing Accounts Payable (AP) and Accounts Receivable (AR) functions.

• Familiarity with computerized accounting systems and their maintenance.

• Ability to prepare and analyze cash flow statements and annual budgets.

• Excellent organizational and problem-solving skills with attention to detail.

• Strong communication skills to effectively collaborate with team members and stakeholders.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

Description We are looking for an experienced Accounting Clerk to join our team in Tempe, Arizona. This long-term contract position offers an opportunity to work in a dynamic environment, supporting essential accounting processes and ensuring financial accuracy. If you have a strong eye for detail and enjoy working with numbers, we encourage you to apply.

Responsibilities:

• Perform account reconciliations to ensure the accuracy of financial records.

• Process accounts payable (AP) and accounts receivable (AR) transactions efficiently and accurately.

• Handle billing activities, including the preparation and distribution of invoices.

• Enter financial data into accounting systems with precision and timeliness.

• Review and process invoices, ensuring compliance with company policies.

• Utilize accounting tools such as Microsoft Excel, QuickBooks, SAP, and Oracle to support financial operations.

• Investigate and resolve discrepancies in financial records or transactions.

• Collaborate with team members to streamline accounting processes.

• Maintain organized and up-to-date financial documentation.

• Provide support for audits and other financial reporting requirements. Requirements • Proven experience in account reconciliation, accounts payable, and accounts receivable.

• Proficiency in billing and invoice processing.

• Strong data entry skills with a high level of accuracy.

• Knowledge of Microsoft Excel and accounting software such as QuickBooks, SAP, and Oracle.

• Excellent attention to detail and organizational skills.

• Ability to analyze and resolve financial discrepancies.

• Strong communication skills to collaborate effectively with team members.

• A background in accounting or a related field is preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

**Description**

Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

**Job Title:** Office Coordinator

**Principal Duties and Responsibilities**

+ Answer incoming phone calls and greet visitors, directing them to their appropriate destination.

+ Receive and distribute incoming mail and prepare outgoing mail, including certified mail and envelopes.

+ Arrange travel accommodations, including airfare, hotel reservations, purchase orders, and per diem.

+ Maintain the postage meter, order supplies, and add postage as needed.

+ Manage all overnight shipping, including receiving, tracking, and supplies.

+ Order and maintain inventory of all office supplies, stationary, business cards, letterhead, and forms.

+ Coordinate and order company attire, such as logo shirts and hats.

+ Maintain phone and cellular phone lists for the company.

+ Manage the training room and order food for meetings.

+ Review and break down invoices for office supplies and stationery.

+ Manage receipts related to P Card expenses and processing.

+ Arrange courier services and coordinate all blueprints pick-up and deliveries.

+ Coordinate janitorial and maintenance needs, including plumbing, cleaning, and office plants.

+ Manage the main fax machine and distribute all faxes.

+ Additional responsibilities as assigned, such as providing support for dispatch operations or assisting with accounting clerical tasks.

**Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.)

+ Associates Degree preferred or equivalent experience.

+ 3+ years of office or administrative experience.

+ Basic computer and data entry skills.

+ Experience with Microsoft Office preferred.

+ Excellent customer service and interpersonal skills.

+ Strong written and communication skills.

+ Ability to handle confidential information with discretion and dependability.

+ Ability to effectively prioritize tasks

+ Professional demeanor and presentation required.

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

**Benefits:** We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.

**Notice to prospective employees:** There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

\#Mesa

\#LI-mesa

\#LI-hvacjobs

\#LI-onsite

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

_CarelonRx Pharmacy is now part of CarelonRx (formerly IngenioRx), a proud member of the Elevance Health family of companies. The CarelonRx Home Delivery Pharmacy will deliver a digital first pharmacy experience that is convenient, simpler to use, and more affordable for our patients and payors. Our Pharmacy model focuses on whole person care, providing the best member experience to drive adherence, affordability, and improved overall health outcomes by putting the patient first._

**Pharmacy Technician I, Data Entry**

**Location:** AZ-TUCSON, 4821 N STONE AVE

**Hybrid** : This role requires associates to be in-office 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of remote work, promoting a dynamic and adaptable workplace.

The **Pharmacy Technician I, Data Entry** is responsible for the interpretation and data entry of basic prescriptions, prior authorization processing, and troubleshooting adjudication issues.

**How you will make an impact:**

+ Verifies member information and inputs data for the pharmacists.

+ Educates members on pharmacy based rules related to prescriptions and medication resources or assistance programs.

+ Processes prior authorization requests from physicians offices and ensures compliance with Medicare requirements; informs relevant parties of all prior authorization determinations.

+ Responds to inquiries from physicians, sales team, and members related to formulary and prescription benefits.

**Minimum Requirements:**

+ Requires H.S. diploma or equivalent and minimum of 1 year of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.

+ Current State Pharmacy Tech. Certification or National Certification based on applicable state(s) required.

**Preferred Skills, Capabilities and Experiences:**

+ Retail or mail-order background highly preferred.

+ Tech savviness highly preferred.

+ Ability to work and troubleshoot independently preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Job Title:

Technical Support / Customer Service Representative (Remote)

Job Description

**JOB DESCRIPTION**

The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

**A NEW CAREER POWERED BY YOU**

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ **World’s Best Workplaces** ,” “ **Happiest Employees** ,” and “ **Best Companies for Career Growth** ” awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place for you!

As a remote Technical Support / Customer Service Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

**CAREER GROWTH AND PERSONAL DEVELOPMENT**

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

**WHAT YOU WILL DO IN THIS ROLE**

As a Technical Support / Customer Service Representative working from home, you will:

+ Provide inbound customer support using a call flow guide

+ Resolve technical issues related to hardware, software, and client products

+ Track, document, and retrieve information in databases

+ Be an amazing problem-solver

+ Offer additional products and/or services

+ Deliver expert customer experiences…with a smile.

**YOUR QUALIFICATIONS**

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Technical Support / Customer Service Representative (Remote) role include:

+ Strong focus on building customer relationships

+ 1+ year of customer service experience

+ Technical support experience preferred

+ Open availability

+ A high school diploma or GED

+ A quiet, distraction-free environment to work from in your home

+ Proficiency in fast-paced multi-tasking

+ Eagerness to learn new technologies

+ Strong problem-solving skills with the ability to ask probing questions to come to a resolution

+ Strong computer navigation skills and PC knowledge

+ A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)

+ High Speed internet (no wireless/hotspots or satellite) and a smartphone

+ Must reside in the United States and have a valid U.S. address for residence

**WHAT’S IN IT FOR YOU**

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

+ The base salary range for this position is $15- $18/hr. (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.

+ DailyPay enrollment option to access pay "early," when you want it

+ Paid training and performance-based incentives

+ Lucrative employee referral bonus opportunities

+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more

+ Health and wellness programs with trained partners to help promote a healthy you

+ Mentorship programs that support your rewarding career journey

+ Work-from-home convenience

+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

**REIMAGINE THE BEST VERSION OF YOU!**

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Location:

USA, OH, Work-at-Home

Language Requirements:

Time Type:

Full time

​Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**

**Eligibility to Work:**

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

**Where Job May be Performed:**

Currently, this position may be performed only in the states listed here (https://jobs.concentrix.com/global/en/advisor-positions) .

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .

Seeking a full time Scheduling Clerk to support our Northwest Pulmonology office located at 2055 W Hospital Dr. Suite 205, Tucson AZ.

Shift: Days

**Benefits**

_As a core employee with Northwest Healthcare, you will be eligible for competitive base pay, and a robust total rewards compensation package. Included in our benefits package includes some of the following: health insurance, dental, vision, 401K, PTO and more!_

**Job Summary**

The Scheduling Clerk is responsible for coordinating and managing patient appointments to ensure efficient scheduling and a seamless patient experience. This role involves working closely with healthcare providers, patients, and administrative teams to schedule consultations, treatments, procedures, and follow-ups in a timely and accurate manner. The Scheduling Clerk also maintains accurate scheduling records, resolves conflicts, and provides clerical support to the facility's administrative functions.

**Essential Functions**

+ Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.

+ Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions.

+ Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.

+ Manages scheduling conflicts, ensuring that appointments do not overlap and that resources (e.g., rooms, equipment, and staff) are properly allocated.

+ Provides general administrative support, including answering calls, filing documents, processing appointment-related paperwork, and faxing information as needed.

+ Assists with patient check-in and registration, ensuring patients are properly checked in for scheduled appointments and providing any necessary instructions.

+ Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs.

+ Generates and maintains scheduling reports, tracking cancellations, reschedules, and appointment trends for departmental reporting and process improvements.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

**Qualifications**

+ Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred

+ 0-2 years of experience in medical scheduling, administrative support, or customer service preferred

+ 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred

**Knowledge, Skills and Abilities**

+ Strong knowledge of appointment scheduling, patient flow management, and administrative procedures.

+ Proficiency in EHR systems, scheduling software, and office applications.

+ Excellent customer service and communication skills, with the ability to interact professionally with patients, families, and healthcare teams.

+ Strong organizational and problem-solving skills, ensuring accuracy and efficiency in scheduling operations.

+ Ability to handle high call volumes and manage multiple tasks efficiently in a fast-paced healthcare environment.

+ Knowledge of HIPAA regulations and patient privacy standards.

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

Job Title:

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Job Description

***This requisition is being posted for a list of Ultimate Medical Academy Graduates and other recruiting partners. If you were not provided a direct link to this job posting please do not apply.***

**JOB DESCRIPTION**

The Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

**A NEW CAREER POWERED BY YOU**

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ **World’s Best Workplaces** ,” “ **Happiest Employees** ,” and “ **Best Companies for Career Growth** ” awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!

As a remote Customer Service Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

**CAREER GROWTH AND PERSONAL DEVELOPMENT**

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

**WHAT YOU WILL DO IN THIS ROLE**

As a Customer Service Representative working from home, you will:

+ Provide inbound customer support using a call flow guide

+ Help customers resolve basic technical issues

+ Track, document, and retrieve information in databases

+ Offer additional products and/or services

+ Deliver expert customer experiences…with a smile.

**YOUR QUALIFICATIONS**

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Remote) role include:

+ Must be a recent Ultimate Medical Academy Graduate or from one of our other recruiting partners

+ 1+ year of customer service experience

+ Some positions may require an associate degree or higher and/or a 2-year medical certification

+ Open availability

+ A high school diploma or GED

+ A quiet, distraction-free environment to work from in your home

+ Proficiency in fast-paced multi-tasking

+ Eagerness to learn new technologies

+ Strong computer navigation skills and PC knowledge

+ A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)

+ High Speed internet (no wireless/hotspots or satellite) and a smartphone

+ Must reside in the United States and have a valid U.S. address for residence

**WHAT’S IN IT FOR YOU**

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

+ The base salary range for this position is $15- $18/hr. (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.

+ DailyPay enrollment option to access pay "early," when you want it

+ Paid training and performance-based incentives

+ Lucrative employee referral bonus opportunities

+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more

+ Health and wellness programs with trained partners to help promote a healthy you

+ Mentorship programs that support your rewarding career journey

+ Work-from-home convenience

+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support

+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

**REIMAGINE THE BEST VERSION OF YOU!**

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Location:

USA, OH, Work-at-Home

Language Requirements:

Time Type:

Full time

​Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**

**Eligibility to Work:**

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

**Where Job May be Performed:**

Currently, this position may be performed only in the states listed here (https://jobs.concentrix.com/global/en/advisor-positions) .

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .

Seeking an As Needed Clinic Records Clerk to support our Northwest Urgent Care team at Ina.

Shift: Days

**Job Summary**

The Clinic Records Clerk is responsible for collecting, organizing, scanning, and maintaining patient records in the electronic medical record (EMR) system. This role ensures accurate and timely document management to support efficient clinic operations and compliance with healthcare regulations. The Clinic Records Clerk also assists with administrative tasks, including faxing documents and supporting clinical staff as needed.

**Essential Functions**

+ Collects and gathers documents from designated areas for scanning into the EMR system.

+ Organizes and prepares documents for scanning to ensure clarity and accuracy.

+ Scans and indexes documents into appropriate patient charts following established protocols.

+ Verifies the quality and accuracy of scanned records and resolves any discrepancies.

+ Ensures timely processing of incoming and outgoing records to maintain workflow efficiency.

+ Faxes patient-related documents as instructed by clinical staff.

+ Maintains confidentiality and security of patient information in compliance with HIPAA regulations.

+ Assists with administrative tasks related to medical records management.

+ Supports clinic operations by performing additional duties as assigned.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

**Qualifications**

+ 0-1 years of experience in medical records, healthcare administration, or a related clerical role required

**Knowledge, Skills and Abilities**

+ Knowledge of medical record management, including scanning and indexing processes.

+ Familiarity with electronic medical record (EMR) systems.

+ Strong attention to detail to ensure accuracy in document handling.

+ Ability to organize and prioritize tasks in a fast-paced clinical environment.

+ Effective communication skills to collaborate with clinical and administrative staff.

+ Working knowledge of HIPAA regulations and patient confidentiality requirements.

+ Basic clerical and administrative skills, including document handling and faxing.

**Licenses and Certifications**

+ RHIT - Registered Health Information Technician preferred or

+ RHIA - Registered Health Information Administrator preferred

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

**About this role:**

Wells Fargo is seeking a Customer Service Representative in Credit Card Premier. Learn more about our career areas and lines of business at www.wellsfargo.com/about/careers.

**In this role, you will:**

+ Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment

+ Interact with customer service team and perform moderately complex customer support tasks

+ Manage risk by following all policies and procedures and staying abreast of changes to them

+ Advocate for digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities, as needed

+ Receive direction from customer service supervisor and escalate non-routine questions

**Required Qualifications:**

+ 2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Knowledge and understanding of credit card products, policies, and procedures; within a call center environment

+ Exposure to Wells Fargo CSS (Customer Service System)

+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues

+ Ability to interact with integrity and a high level of professionalism with all levels of customers, team members, and management

+ Ability to influence, educate, and connect customers to technology and share the value of digital banking options

+ Good attention to detail and accuracy skills

+ Basic Microsoft Office Skills

+ Ability to navigate multiple computer systems, applications, and utilize search tools to find information

+ Experience delivering results in a fast-paced, deadline driven environment

+ Ability to quickly learn business operations and processes

+ Excellent verbal, written, and interpersonal communication skills

**Job Expectations:**

+ Candidate must reside within a reasonable commute to the address listed in the posting

+ Must be able to attend full duration of required training period

+ Relocation assistance is not available for this position

+ This position offers a hybrid work schedule

+ Ability to work nights, weekends, and/or holidays as needed or scheduled

+ This position is not eligible for Visa sponsorship

**Available shifts:** Variety of shifts

**Location:** 2150 W Pinnacle Peak Rd, Phoenix, AZ

**Training and Schedule:**

+ Tentative training (in office) Monday - Friday. Training hours are to be determined. You are required to attend the full duration of the 8 weeks paid training.

+ Hours of operation: 24 hours a day/7 days a week. Your regular work schedule will be based on availability, business needs, and may include working at least one weekend day and some holidays. Opening/Closing schedules are subject to adjust with Daylight Savings Time.

+ Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.

+ Position may be eligible for a 5% language differential under the terms of the language differential policy.

**Posting End Date:**

2 Jun 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-463311