**The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.**
_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility (careers@crcgroup.com?subject=Accommodation%20request) _(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st Shift (United States of America)
**Please review the following job description:**
This role is responsible for managing key stop loss client accounts, nurturing strong and trusted relationships, overseeing the account renewal process, and leading Request for Proposal (RFP) activities. Collaborate with internal teams, including sales, underwriting, and claims team to develop renewal strategies and ensure client retention. Serve as a stop loss subject matter expert for Account Management team and the organization.
Our teams are able to collaborate using video and screen sharing technology which means you'll feel like you’re part of the team while also enjoying the convenience of working from home.
At CRC Benefits (formerly BenefitMall), an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, CRC Benefits has earned a Top Workplaces USA award three years in a row based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.
KEY RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
+ Serve as the primary point of contact for key client accounts, nurturing strong and trusted relationships.
+ Understand clients’ risk management needs, goals, and objectives to provide tailored solutions and exceed expectations.
+ Collaborate cross-functionally to ensure the delivery of exceptional service and the successful resolution of client issues.
+ Lead account renewal process, managing the entire process from contract review to negotiation and renewal.
+ Conduct comprehensive account reviews to assess client satisfaction, identify areas for improvement, and provide strategic recommendations.
+ Collaborate with internal teams, including sales, underwriting, and claims teams, to develop renewal strategies and ensure client retention.
+ Identify opportunities to expand business with new and existing clients through upselling and introducing our portfolio of services.
+ Lead and manage the RFP process working closely with cross functional teams to develop winning proposals.
+ Analyze RFP requirements, establish project timelines, and delegate tasks to team members to develop winning proposals.
+ Continuously improve the RFP process, including the development of standardized templates, best practices, and knowledge sharing.
+ Stay abreast of industry trends, market developments, and competitor activities to identify potential risks and opportunities for our clients.
+ Participate in industry events, conferences, and networking activities to build relationships and promote our consultancy’s expertise.
+ Collaborate with the sales team to develop strategic account plans and achieve revenue targets.
EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Associate degree preferred, along with a minimum of four (4) years’ experience in the Stop Loss group health industry.
+ Proven experience as an Account Manager, Underwriter or in a similar role within the insurance, risk management or consulting industry.
+ Strong knowledge of stop loss and risk management products, services, and industry practices.
CERTIFICATIONS, LICENSES, REGISTRATIONS
+ Life and Health License required.
FUNCTIONAL SKILLS
+ Read, comprehend, and interpret carrier requirements, underwriting procedures, and policies.
+ Demonstrated success in managing complex client relationships, driving renewals, and expanding business opportunities.
+ Excellent communication and negotiation skills.
+ Strategic mindset with the ability to analyze data, identify trends, and translate insights into actionable strategies.
+ Ability to work collaboratively in cross-functional teams and manage multiple priorities in a fast-paced environment.
+ Determine when issues need to be escalated to a higher level.
+ Work in and contribute to a positive team environment.
+ Strong written and verbal communication skills.
**General Description of Available Benefits for Eligible Employees of CRC Group:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of CRC Group offering the position. CRC Group offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace._**
EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) Pay Transparency Nondiscrimination Provision E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)
Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.
Why CRC Group?
• Growth: Advance your career with our learning and leadership development programs.
• Innovation: Work in a forward-thinking environment that values new ideas.
• Community: Be part of a supportive team that celebrates success together.
• Benefits: Enjoy competitive compensation, health benefits, and retirement plans.
Who We’re Looking For
We seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.
