About This Career Path
Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
Retail, Sales & Marketing
Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
Retail Salespersons
Average
$34,110
ANNUAL
$16.40
HOURLY
Entry Level
$27,770
ANNUAL
$13.35
HOURLY
Mid Level
$29,570
ANNUAL
$14.22
HOURLY
Expert Level
$45,460
ANNUAL
$21.85
HOURLY
Retail Salespersons
Retail Salespersons
Supporting Programs
Retail Salespersons
Retail Salespersons
01
Greet customers and ascertain what each customer wants or needs.
02
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
03
Compute sales prices, total purchases, and receive and process cash or credit payment.
04
Prepare merchandise for purchase or rental.
05
Answer questions regarding the store and its merchandise.
06
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
07
Demonstrate use or operation of merchandise.
08
Describe merchandise and explain use, operation, and care of merchandise to customers.
09
Maintain records related to sales.
10
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
11
Prepare sales slips or sales contracts.
Retail Salespersons
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Sales and Marketing
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
English Language
KNOWLEDGE
Administration and Management
KNOWLEDGE
Mathematics
SKILL
Persuasion
SKILL
Active Listening
SKILL
Service Orientation
SKILL
Speaking
SKILL
Negotiation
ABILITY
Oral Expression
ABILITY
Oral Comprehension
ABILITY
Speech Clarity
ABILITY
Speech Recognition
ABILITY
Problem Sensitivity
Retail Salespersons
A DAY IN THE LIFE AS A STORE ASSOCIATE
As a Store Associate, you play a vital role in supporting our mission of providing employment-related services to the community by participating in all areas of the store's daily operations. Every day is a little something different and offers both variety and routine! You will get training and experience in customer service, cashiering, assisting with donors, evaluating, sorting and pricing used merchandise, transporting priced goods to the retail floor, rotating old merchandise off the sales floor, and general cleaning and organizing.
QUALIFICATIONS FOR A STORE ASSOCIATE
The successful candidate will have at least three (3) months of retail store experience. Experience in used goods is a plus! This person will also be dependable to work anytime within our open hours (Store hours are Monday - Saturday 9AM- 8PM and Sundays 11AM - 7PM.).
The position requires the ability to stand for long periods of time (up to 8 hours), bend, stoop, lift, push and pull a minimum of 30 pounds, reach overhead, operate manual equipment such as pallet jacks and hand-trucks to move product throughout the store and production areas.
ESSENTIAL FUNCTIONS
Know and demonstrate company values at all times.
Provide exceptional customer service to customers and donors at all times.
Cashier Responsibilities:
Accurately operate cash register, accept various forms of payment, count back change to cash-paying customers.
Responsible for cash register funds, including before and after counts, daily reports, and overages and shortages.
Production Responsibilities:
Assist team in achieving production goals and sales goals on a daily basis.
Sorting, hanging, pricing, and rolling textiles according to set standards.
Evaluate donations, recognize defects, judge quality, and classify used goods for pricing and distribution to sales floor.
Donor-Greeter Responsibilities:
Pleasantly greet every donor and unload donations quickly & respectfully.
Offer tax receipt and maintain accurate donation counts.
Sort donations into designated equipment for transportation to respective areas for production.
Assist loading and unloading product trucks.
Understands and performs all Kaizen processes accurately and timely.
Performs all other duties as may be assigned by the Store Manager or Management Team in the process of carrying out the mission of Goodwill Industries.
In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
NON-ESSENTIAL FUNCTIONS
Display work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability, and promptness.
Actively promotes safety and loss prevention policies and reports issues immediately.
Answer incoming calls with a positive demeanor, using standard greeting.
Make store announcements periodically on overhead PA system.
Assist customers with fitting room access.
General housekeeping to include stocking merchandise, overs/unders, returns, sweeping, clean bathrooms, clean toppers and remerchandise as needed.
Attends and participates in monthly meetings, as required.
PERKS & BENEFITS
This position offers very competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!!!
POSSIBLE CAREER PATHS
Cashier / Donor-Greeter
Pricer
Store Lead
Store Supervisor
Assistant Store Manager
Store Manager in Training / Store Manager
Goodwill Industries of Southern Arizona cares deeply for our community and the well-being of our employees, donors, and shoppers. The company has a vaccine mandate in place that helps to protect folks from serious medical issues related to COVID. Applicants may request a reasonable accommodation for the vaccine mandate by contacting humanresources@goodwilltucson.org before applying.
All eligible candidates must be 18 years of age or older.
Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.
We encourage all bilingual candidates, national service members, veterans, and their family members to apply.
Human Services
Full Time
A DAY IN THE LIFE AS A STORE ASSOCIATE
As a Store Associate, you play a vital role in supporting our mission of providing employment-related services to the community by participating in all areas of the store's daily operations. Every day is a little something different and offers both variety and routine! You will get training and experience in customer service, cashiering, assisting with donors, evaluating, sorting and pricing used merchandise, transporting priced goods to the retail floor, rotating old merchandise off the sales floor, and general cleaning and organizing.
QUALIFICATIONS FOR A STORE ASSOCIATE
The successful candidate will have at least three (3) months of retail store experience. Experience in used goods is a plus! This person will also be dependable to work anytime within our open hours (Store hours are Monday - Saturday 9AM- 8PM and Sundays 11AM - 7PM.).
The position requires the ability to stand for long periods of time (up to 8 hours), bend, stoop, lift, push and pull a minimum of 30 pounds, reach overhead, operate manual equipment such as pallet jacks and hand-trucks to move product throughout the store and production areas.
ESSENTIAL FUNCTIONS
Know and demonstrate company values at all times.
Provide exceptional customer service to customers and donors at all times.
Cashier Responsibilities:
Accurately operate cash register, accept various forms of payment, count back change to cash-paying customers.
Responsible for cash register funds, including before and after counts, daily reports, and overages and shortages.
Production Responsibilities:
Assist team in achieving production goals and sales goals on a daily basis.
Sorting, hanging, pricing, and rolling textiles according to set standards.
Evaluate donations, recognize defects, judge quality, and classify used goods for pricing and distribution to sales floor.
Donor-Greeter Responsibilities:
Pleasantly greet every donor and unload donations quickly & respectfully.
Offer tax receipt and maintain accurate donation counts.
Sort donations into designated equipment for transportation to respective areas for production.
Assist loading and unloading product trucks.
Understands and performs all Kaizen processes accurately and timely.
Performs all other duties as may be assigned by the Store Manager or Management Team in the process of carrying out the mission of Goodwill Industries.
In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
NON-ESSENTIAL FUNCTIONS
Display work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability, and promptness.
Actively promotes safety and loss prevention policies and reports issues immediately.
Answer incoming calls with a positive demeanor, using standard greeting.
Make store announcements periodically on overhead PA system.
Assist customers with fitting room access.
General housekeeping to include stocking merchandise, overs/unders, returns, sweeping, clean bathrooms, clean toppers and remerchandise as needed.
Attends and participates in monthly meetings, as required.
PERKS & BENEFITS
This position offers very competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!!!
POSSIBLE CAREER PATHS
Cashier / Donor-Greeter
Pricer
Store Lead
Store Supervisor
Assistant Store Manager
Store Manager in Training / Store Manager
Goodwill Industries of Southern Arizona cares deeply for our community and the well-being of our employees, donors, and shoppers. The company has a vaccine mandate in place that helps to protect folks from serious medical issues related to COVID. Applicants may request a reasonable accommodation for the vaccine mandate by contacting humanresources@goodwilltucson.org before applying.
All eligible candidates must be 18 years of age or older.
Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.
We encourage all bilingual candidates, national service members, veterans, and their family members to apply.
Human Services
Full Time
A DAY IN THE LIFE AS A STORE ASSOCIATE
As a Store Associate, you play a vital role in supporting our mission of providing employment-related services to the community by participating in all areas of the store's daily operations. Every day is a little something different and offers both variety and routine! You will get training and experience in customer service, cashiering, assisting with donors, evaluating, sorting and pricing used merchandise, transporting priced goods to the retail floor, rotating old merchandise off the sales floor, and general cleaning and organizing.
QUALIFICATIONS FOR A STORE ASSOCIATE
The successful candidate will have at least three (3) months of retail store experience. Experience in used goods is a plus! This person will also be dependable to work anytime within our open hours (Store hours are Monday - Saturday 9AM- 8PM and Sundays 11AM - 7PM.).
The position requires the ability to stand for long periods of time (up to 8 hours), bend, stoop, lift, push and pull a minimum of 30 pounds, reach overhead, operate manual equipment such as pallet jacks and hand-trucks to move product throughout the store and production areas.
ESSENTIAL FUNCTIONS
Know and demonstrate company values at all times.
Provide exceptional customer service to customers and donors at all times.
Cashier Responsibilities:
Accurately operate cash register, accept various forms of payment, count back change to cash-paying customers.
Responsible for cash register funds, including before and after counts, daily reports, and overages and shortages.
Production Responsibilities:
Assist team in achieving production goals and sales goals on a daily basis.
Sorting, hanging, pricing, and rolling textiles according to set standards.
Evaluate donations, recognize defects, judge quality, and classify used goods for pricing and distribution to sales floor.
Donor-Greeter Responsibilities:
Pleasantly greet every donor and unload donations quickly & respectfully.
Offer tax receipt and maintain accurate donation counts.
Sort donations into designated equipment for transportation to respective areas for production.
Assist loading and unloading product trucks.
Understands and performs all Kaizen processes accurately and timely.
Performs all other duties as may be assigned by the Store Manager or Management Team in the process of carrying out the mission of Goodwill Industries.
In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
NON-ESSENTIAL FUNCTIONS
Display work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability, and promptness.
Actively promotes safety and loss prevention policies and reports issues immediately.
Answer incoming calls with a positive demeanor, using standard greeting.
Make store announcements periodically on overhead PA system.
Assist customers with fitting room access.
General housekeeping to include stocking merchandise, overs/unders, returns, sweeping, clean bathrooms, clean toppers and remerchandise as needed.
Attends and participates in monthly meetings, as required.
PERKS & BENEFITS
This position offers very competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!!!
POSSIBLE CAREER PATHS
Cashier / Donor-Greeter
Pricer
Store Lead
Store Supervisor
Assistant Store Manager
Store Manager in Training / Store Manager
Goodwill Industries of Southern Arizona cares deeply for our community and the well-being of our employees, donors, and shoppers. The company has a vaccine mandate in place that helps to protect folks from serious medical issues related to COVID. Applicants may request a reasonable accommodation for the vaccine mandate by contacting humanresources@goodwilltucson.org before applying.
All eligible candidates must be 18 years of age or older.
Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.
We encourage all bilingual candidates, national service members, veterans, and their family members to apply.
Human Services
Full Time
A DAY IN THE LIFE AS AN E-COMMERCE ASSOCIATE
As an E-Commerce Associate, you play a vital role in supporting our mission of providing employment-related services to the community by participating in all areas of the department’s daily operations. Every day is a little something different and offers both variety and routine! You will get training and experience in producing, researching, photographing, tracking, listing, and shipping collectible items for sale through various online marketplaces including, but not limited to, Shopgoodwill.com, eBay, Craigslist, and Gun Broker.
QUALIFICATIONS FOR AN E-COMMERCE ASSOCIATE
The successful candidate will be competent in computer and smart phone operation and orientation, including the ability to work quickly in a web-based environment with fragile items, strong attention to detail, organization, and excellent decision-making skills. Experience in used goods is a plus! This person will also be dependable to work anytime within our open hours (Department hours are Monday– Friday 7AM-5:30PM and Saturday-Sundays 7AM – 4:30PM.).
The position requires the ability to sit and stand for long periods of time (up to 8 hours), bend, stoop, lift, push and pull a minimum of 50 pounds, reach overhead, operate manual equipment such as pallet jacks and hand-trucks to move product throughout the warehouse areas.
ESSENTIAL FUNCTIONS
Know and demonstrate company values at all times.
Provide exceptional customer service to internal and external customers at all times.
Manage incoming collectibles from stores by cleaning item(s), researching value(s), and crediting stores accurately.
Capture photographs of item(s) for sale accurately and effectively, as per established expectations.
List item(s) for sale online accurately and efficiently, as per established guidelines.
Pull orders, package, and prepare for shipment or customer pick-up.
Scan incoming product and list books and media online accurately and efficiently.
Meet or exceed daily production goals.
Understand and perform all Kaizen processes accurately and timely.
Perform all other duties as may be assigned by the Management Team in the process of carrying out the mission of Goodwill Industries.
In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
NON-ESSENTIAL FUNCTIONS
Display work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability, and promptness.
Actively promotes safety and loss prevention policies and reports issues immediately.
Respond to incoming calls and emails with a positive demeanor.
Attends and participates in monthly meetings, as required.
PERKS & BENEFITS
This position offers very competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!!!
POSSIBLE CAREER PATHS
E-Commerce Associate II
E-Commerce Associate III
E-Commerce Lead
E-Commerce Supervisor
E-Commerce Senior Supervisor
E-Commerce Assistant Manager
E-Commerce Manager
Goodwill Industries of Southern Arizona cares deeply for our community and the well-being of our employees, donors, and shoppers. The company has a vaccine mandate in place that helps to protect folks from serious medical issues related to COVID. Applicants may request a reasonable accommodation for the vaccine mandate by contacting humanresources@goodwilltucson.org before applying.
All eligible candidates must be 18 years of age or older.
Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.
We encourage all bilingual candidates, national service members, veterans, and their family members to apply.
Human Services
Full Time
A DAY IN THE LIFE AS A STORE ASSOCIATE
As a Store Associate, you play a vital role in supporting our mission of providing employment-related services to the community by participating in all areas of the store's daily operations. Every day is a little something different and offers both variety and routine! You will get training and experience in customer service, cashiering, assisting with donors, evaluating, sorting and pricing used merchandise, transporting priced goods to the retail floor, rotating old merchandise off the sales floor, and general cleaning and organizing.
QUALIFICATIONS FOR A STORE ASSOCIATE
The successful candidate will have at least three (3) months of retail store experience. Experience in used goods is a plus! This person will also be dependable to work anytime within our open hours (Store hours are Monday - Saturday 9AM- 8PM and Sundays 11AM - 7PM.).
The position requires the ability to stand for long periods of time (up to 8 hours), bend, stoop, lift, push and pull a minimum of 30 pounds, reach overhead, operate manual equipment such as pallet jacks and hand-trucks to move product throughout the store and production areas.
ESSENTIAL FUNCTIONS
Know and demonstrate company values at all times.
Provide exceptional customer service to customers and donors at all times.
Cashier Responsibilities:
Accurately operate cash register, accept various forms of payment, count back change to cash-paying customers.
Responsible for cash register funds, including before and after counts, daily reports, and overages and shortages.
Production Responsibilities:
Assist team in achieving production goals and sales goals on a daily basis.
Sorting, hanging, pricing, and rolling textiles according to set standards.
Evaluate donations, recognize defects, judge quality, and classify used goods for pricing and distribution to sales floor.
Donor-Greeter Responsibilities:
Pleasantly greet every donor and unload donations quickly & respectfully.
Offer tax receipt and maintain accurate donation counts.
Sort donations into designated equipment for transportation to respective areas for production.
Assist loading and unloading product trucks.
Understands and performs all Kaizen processes accurately and timely.
Performs all other duties as may be assigned by the Store Manager or Management Team in the process of carrying out the mission of Goodwill Industries.
In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
NON-ESSENTIAL FUNCTIONS
Display work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability, and promptness.
Actively promotes safety and loss prevention policies and reports issues immediately.
Answer incoming calls with a positive demeanor, using standard greeting.
Make store announcements periodically on overhead PA system.
Assist customers with fitting room access.
General housekeeping to include stocking merchandise, overs/unders, returns, sweeping, clean bathrooms, clean toppers and remerchandise as needed.
Attends and participates in monthly meetings, as required.
PERKS & BENEFITS
This position offers very competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!!!
POSSIBLE CAREER PATHS
Cashier / Donor-Greeter
Pricer
Store Lead
Store Supervisor
Assistant Store Manager
Store Manager in Training / Store Manager
Goodwill Industries of Southern Arizona cares deeply for our community and the well-being of our employees, donors, and shoppers. The company has a vaccine mandate in place that helps to protect folks from serious medical issues related to COVID. Applicants may request a reasonable accommodation for the vaccine mandate by contacting humanresources@goodwilltucson.org before applying.
All eligible candidates must be 18 years of age or older.
Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.
We encourage all bilingual candidates, national service members, veterans, and their family members to apply.
Human Services
Full Time
A DAY IN THE LIFE AS A STORE ASSOCIATE
As a Store Associate, you play a vital role in supporting our mission of providing employment-related services to the community by participating in all areas of the store's daily operations. Every day is a little something different and offers both variety and routine! You will get training and experience in customer service, cashiering, assisting with donors, evaluating, sorting and pricing used merchandise, transporting priced goods to the retail floor, rotating old merchandise off the sales floor, and general cleaning and organizing.
QUALIFICATIONS FOR A STORE ASSOCIATE
The successful candidate will have at least three (3) months of retail store experience. Experience in used goods is a plus! This person will also be dependable to work anytime within our open hours (Store hours are Monday - Saturday 9AM- 8PM and Sundays 11AM - 7PM.).
The position requires the ability to stand for long periods of time (up to 8 hours), bend, stoop, lift, push and pull a minimum of 30 pounds, reach overhead, operate manual equipment such as pallet jacks and hand-trucks to move product throughout the store and production areas.
ESSENTIAL FUNCTIONS
Know and demonstrate company values at all times.
Provide exceptional customer service to customers and donors at all times.
Cashier Responsibilities:
Accurately operate cash register, accept various forms of payment, count back change to cash-paying customers.
Responsible for cash register funds, including before and after counts, daily reports, and overages and shortages.
Production Responsibilities:
Assist team in achieving production goals and sales goals on a daily basis.
Sorting, hanging, pricing, and rolling textiles according to set standards.
Evaluate donations, recognize defects, judge quality, and classify used goods for pricing and distribution to sales floor.
Donor-Greeter Responsibilities:
Pleasantly greet every donor and unload donations quickly & respectfully.
Offer tax receipt and maintain accurate donation counts.
Sort donations into designated equipment for transportation to respective areas for production.
Assist loading and unloading product trucks.
Understands and performs all Kaizen processes accurately and timely.
Performs all other duties as may be assigned by the Store Manager or Management Team in the process of carrying out the mission of Goodwill Industries.
In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
NON-ESSENTIAL FUNCTIONS
Display work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability, and promptness.
Actively promotes safety and loss prevention policies and reports issues immediately.
Answer incoming calls with a positive demeanor, using standard greeting.
Make store announcements periodically on overhead PA system.
Assist customers with fitting room access.
General housekeeping to include stocking merchandise, overs/unders, returns, sweeping, clean bathrooms, clean toppers and remerchandise as needed.
Attends and participates in monthly meetings, as required.
PERKS & BENEFITS
This position offers very competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!!!
POSSIBLE CAREER PATHS
Cashier / Donor-Greeter
Pricer
Store Lead
Store Supervisor
Assistant Store Manager
Store Manager in Training / Store Manager
Goodwill Industries of Southern Arizona cares deeply for our community and the well-being of our employees, donors, and shoppers. The company has a vaccine mandate in place that helps to protect folks from serious medical issues related to COVID. Applicants may request a reasonable accommodation for the vaccine mandate by contacting humanresources@goodwilltucson.org before applying.
All eligible candidates must be 18 years of age or older.
Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.
We encourage all bilingual candidates, national service members, veterans, and their family members to apply.
Human Services
Full Time
A DAY IN THE LIFE AS A STORE ASSOCIATE
As a Store Associate, you play a vital role in supporting our mission of providing employment-related services to the community by participating in all areas of the store's daily operations. Every day is a little something different and offers both variety and routine! You will get training and experience in customer service, cashiering, assisting with donors, evaluating, sorting and pricing used merchandise, transporting priced goods to the retail floor, rotating old merchandise off the sales floor, and general cleaning and organizing.
QUALIFICATIONS FOR A STORE ASSOCIATE
The successful candidate will have at least three (3) months of retail store experience. Experience in used goods is a plus! This person will also be dependable to work anytime within our open hours (Store hours are Monday - Saturday 9AM- 8PM and Sundays 11AM - 7PM.).
The position requires the ability to stand for long periods of time (up to 8 hours), bend, stoop, lift, push and pull a minimum of 30 pounds, reach overhead, operate manual equipment such as pallet jacks and hand-trucks to move product throughout the store and production areas.
ESSENTIAL FUNCTIONS
Know and demonstrate company values at all times.
Provide exceptional customer service to customers and donors at all times.
Cashier Responsibilities:
Accurately operate cash register, accept various forms of payment, count back change to cash-paying customers.
Responsible for cash register funds, including before and after counts, daily reports, and overages and shortages.
Production Responsibilities:
Assist team in achieving production goals and sales goals on a daily basis.
Sorting, hanging, pricing, and rolling textiles according to set standards.
Evaluate donations, recognize defects, judge quality, and classify used goods for pricing and distribution to sales floor.
Donor-Greeter Responsibilities:
Pleasantly greet every donor and unload donations quickly & respectfully.
Offer tax receipt and maintain accurate donation counts.
Sort donations into designated equipment for transportation to respective areas for production.
Assist loading and unloading product trucks.
Understands and performs all Kaizen processes accurately and timely.
Performs all other duties as may be assigned by the Store Manager or Management Team in the process of carrying out the mission of Goodwill Industries.
In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
NON-ESSENTIAL FUNCTIONS
Display work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability, and promptness.
Actively promotes safety and loss prevention policies and reports issues immediately.
Answer incoming calls with a positive demeanor, using standard greeting.
Make store announcements periodically on overhead PA system.
Assist customers with fitting room access.
General housekeeping to include stocking merchandise, overs/unders, returns, sweeping, clean bathrooms, clean toppers and remerchandise as needed.
Attends and participates in monthly meetings, as required.
PERKS & BENEFITS
This position offers very competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!!!
POSSIBLE CAREER PATHS
Cashier / Donor-Greeter
Pricer
Store Lead
Store Supervisor
Assistant Store Manager
Store Manager in Training / Store Manager
Goodwill Industries of Southern Arizona cares deeply for our community and the well-being of our employees, donors, and shoppers. The company has a vaccine mandate in place that helps to protect folks from serious medical issues related to COVID. Applicants may request a reasonable accommodation for the vaccine mandate by contacting humanresources@goodwilltucson.org before applying.
All eligible candidates must be 18 years of age or older.
Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.
We encourage all bilingual candidates, national service members, veterans, and their family members to apply.
Human Services
Full Time
A DAY IN THE LIFE AS A STORE ASSOCIATE
As a Store Associate, you play a vital role in supporting our mission of providing employment-related services to the community by participating in all areas of the store's daily operations. Every day is a little something different and offers both variety and routine! You will get training and experience in customer service, cashiering, assisting with donors, evaluating, sorting and pricing used merchandise, transporting priced goods to the retail floor, rotating old merchandise off the sales floor, and general cleaning and organizing.
QUALIFICATIONS FOR A STORE ASSOCIATE
The successful candidate will have at least three (3) months of retail store experience. Experience in used goods is a plus! This person will also be dependable to work anytime within our open hours (Store hours are Monday - Saturday 9AM- 8PM and Sundays 11AM - 7PM.).
The position requires the ability to stand for long periods of time (up to 8 hours), bend, stoop, lift, push and pull a minimum of 30 pounds, reach overhead, operate manual equipment such as pallet jacks and hand-trucks to move product throughout the store and production areas.
ESSENTIAL FUNCTIONS
Know and demonstrate company values at all times.
Provide exceptional customer service to customers and donors at all times.
Cashier Responsibilities:
Accurately operate cash register, accept various forms of payment, count back change to cash-paying customers.
Responsible for cash register funds, including before and after counts, daily reports, and overages and shortages.
Production Responsibilities:
Assist team in achieving production goals and sales goals on a daily basis.
Sorting, hanging, pricing, and rolling textiles according to set standards.
Evaluate donations, recognize defects, judge quality, and classify used goods for pricing and distribution to sales floor.
Donor-Greeter Responsibilities:
Pleasantly greet every donor and unload donations quickly & respectfully.
Offer tax receipt and maintain accurate donation counts.
Sort donations into designated equipment for transportation to respective areas for production.
Assist loading and unloading product trucks.
Understands and performs all Kaizen processes accurately and timely.
Performs all other duties as may be assigned by the Store Manager or Management Team in the process of carrying out the mission of Goodwill Industries.
In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
NON-ESSENTIAL FUNCTIONS
Display work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability, and promptness.
Actively promotes safety and loss prevention policies and reports issues immediately.
Answer incoming calls with a positive demeanor, using standard greeting.
Make store announcements periodically on overhead PA system.
Assist customers with fitting room access.
General housekeeping to include stocking merchandise, overs/unders, returns, sweeping, clean bathrooms, clean toppers and remerchandise as needed.
Attends and participates in monthly meetings, as required.
PERKS & BENEFITS
This position offers very competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!!!
POSSIBLE CAREER PATHS
Cashier / Donor-Greeter
Pricer
Store Lead
Store Supervisor
Assistant Store Manager
Store Manager in Training / Store Manager
Goodwill Industries of Southern Arizona cares deeply for our community and the well-being of our employees, donors, and shoppers. The company has a vaccine mandate in place that helps to protect folks from serious medical issues related to COVID. Applicants may request a reasonable accommodation for the vaccine mandate by contacting humanresources@goodwilltucson.org before applying.
All eligible candidates must be 18 years of age or older.
Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.
We encourage all bilingual candidates, national service members, veterans, and their family members to apply.
Human Services
Full Time
A DAY IN THE LIFE AS A STORE ASSOCIATE
As a Store Associate, you play a vital role in supporting our mission of providing employment-related services to the community by participating in all areas of the store's daily operations. Every day is a little something different and offers both variety and routine! You will get training and experience in customer service, cashiering, assisting with donors, evaluating, sorting and pricing used merchandise, transporting priced goods to the retail floor, rotating old merchandise off the sales floor, and general cleaning and organizing.
QUALIFICATIONS FOR A STORE ASSOCIATE
The successful candidate will have at least three (3) months of retail store experience. Experience in used goods is a plus! This person will also be dependable to work anytime within our open hours (Store hours are Monday - Saturday 9AM- 8PM and Sundays 11AM - 7PM.).
The position requires the ability to stand for long periods of time (up to 8 hours), bend, stoop, lift, push and pull a minimum of 30 pounds, reach overhead, operate manual equipment such as pallet jacks and hand-trucks to move product throughout the store and production areas.
ESSENTIAL FUNCTIONS
Know and demonstrate company values at all times.
Provide exceptional customer service to customers and donors at all times.
Cashier Responsibilities:
Accurately operate cash register, accept various forms of payment, count back change to cash-paying customers.
Responsible for cash register funds, including before and after counts, daily reports, and overages and shortages.
Production Responsibilities:
Assist team in achieving production goals and sales goals on a daily basis.
Sorting, hanging, pricing, and rolling textiles according to set standards.
Evaluate donations, recognize defects, judge quality, and classify used goods for pricing and distribution to sales floor.
Donor-Greeter Responsibilities:
Pleasantly greet every donor and unload donations quickly & respectfully.
Offer tax receipt and maintain accurate donation counts.
Sort donations into designated equipment for transportation to respective areas for production.
Assist loading and unloading product trucks.
Understands and performs all Kaizen processes accurately and timely.
Performs all other duties as may be assigned by the Store Manager or Management Team in the process of carrying out the mission of Goodwill Industries.
In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
NON-ESSENTIAL FUNCTIONS
Display work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability, and promptness.
Actively promotes safety and loss prevention policies and reports issues immediately.
Answer incoming calls with a positive demeanor, using standard greeting.
Make store announcements periodically on overhead PA system.
Assist customers with fitting room access.
General housekeeping to include stocking merchandise, overs/unders, returns, sweeping, clean bathrooms, clean toppers and remerchandise as needed.
Attends and participates in monthly meetings, as required.
PERKS & BENEFITS
This position offers very competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!!!
POSSIBLE CAREER PATHS
Cashier / Donor-Greeter
Pricer
Store Lead
Store Supervisor
Assistant Store Manager
Store Manager in Training / Store Manager
Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.
We encourage all bilingual candidates, national service members, veterans, and their family members to apply.
Human Services
Full Time
A DAY IN THE LIFE AS A STORE ASSOCIATE
As a Store Associate, you play a vital role in supporting our mission of providing employment-related services to the community by participating in all areas of the store's daily operations. Every day is a little something different and offers both variety and routine! You will get training and experience in customer service, cashiering, assisting with donors, evaluating, sorting and pricing used merchandise, transporting priced goods to the retail floor, rotating old merchandise off the sales floor, and general cleaning and organizing.
QUALIFICATIONS FOR A STORE ASSOCIATE
The successful candidate will have at least three (3) months of retail store experience. Experience in used goods is a plus! This person will also be dependable to work anytime within our open hours (Store hours are Monday - Saturday 9AM- 8PM and Sundays 11AM - 7PM.).
The position requires the ability to stand for long periods of time (up to 8 hours), bend, stoop, lift, push and pull a minimum of 30 pounds, reach overhead, operate manual equipment such as pallet jacks and hand-trucks to move product throughout the store and production areas.
ESSENTIAL FUNCTIONS
Know and demonstrate company values at all times.
Provide exceptional customer service to customers and donors at all times.
CASHIER RESPONSIBILITIES:
Accurately operate cash register, accept various forms of payment, count back change to cash-paying customers.
Responsible for cash register funds, including before and after counts, daily reports, and overages and shortages.
Production Responsibilities:
Assist team in achieving production goals and sales goals on a daily basis.
Sorting, hanging, pricing, and rolling textiles according to set standards.
Evaluate donations, recognize defects, judge quality, and classify used goods for pricing and distribution to sales floor.
Donor-Greeter Responsibilities:
Pleasantly greet every donor and unload donations quickly & respectfully.
Offer tax receipt and maintain accurate donation counts.
Sort donations into designated equipment for transportation to respective areas for production.
Assist loading and unloading product trucks.
Understands and performs all Kaizen processes accurately and timely.
Performs all other duties as may be assigned by the Store Manager or Management Team in the process of carrying out the mission of Goodwill Industries.
In order to promote customer and donor satisfaction it is mandatory for employees who come in contact with the public to maintain a positive work outlook and to project a pleasant, courteous, and helpful demeanor at all times when dealing with customers, donors, co-workers, and clients.
NON-ESSENTIAL FUNCTIONS
Display work habits of regular attendance, punctuality, teamwork, initiative, willingness to learn, dependability, and promptness.
Actively promotes safety and loss prevention policies and reports issues immediately.
Answer incoming calls with a positive demeanor, using standard greeting.
Make store announcements periodically on overhead PA system.
Assist customers with fitting room access.
General housekeeping to include stocking merchandise, overs/unders, returns, sweeping, clean bathrooms, clean toppers and remerchandise as needed.
Attends and participates in monthly meetings, as required.
PERKS & BENEFITS
This position offers very competitive wages, and you will be paid biweekly. We offer fantastic full-time benefits including generous amounts of paid time off, paid sick leave, access to earned wages before payday, medical, vision, dental insurance, a 403(b) retirement plan (with 100% vesting from day 1 and employer matching at 1 year), disability and life insurance, a COMPANY PAID employee assistance plan (EAP) for mental health and a COMPANY PAID telemedicine plan for all employees and their households, tuition reimbursement, identity theft protection, and a 30% store discount!!!
POSSIBLE CAREER PATHS
Cashier / Donor-Greeter
Pricer
Store Lead
Store Supervisor
Assistant Store Manager
Store Manager in Training / Store Manager
Goodwill Industries of Southern Arizona cares deeply for our community and the well-being of our employees, donors, and shoppers. The company has a vaccine mandate in place that helps to protect folks from serious medical issues related to COVID. Applicants may request a reasonable accommodation for the vaccine mandate by contacting humanresources@goodwilltucson.org before applying.
All eligible candidates must be 18 years of age or older.
Criminal background screenings will be conducted on all eligible candidates. Only convictions that could impact this position will be considered.
We encourage all bilingual candidates, national service members, veterans, and their family members to apply.
Human Services
Full Time
Retail, Sales & Marketing
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